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Global Customers
Shipments Moved Monthly
On-Time Delivery

One platform. Multiple carriers and services

In the fast-changing world of sneaker fashion, our custom solutions help you stay ahead of the curve and meet your customers' evolving needs.

Global Office
Worth of products moved monthly
First delivery success
Countries with engaged consumers
International deliveries
Reduction in logistics cost
Days claims resolution
Delivery partners

Built to Supercharge Your Logistics Operations

Unlocking post-purchase logistics excellence with our comprehensive capabilities


Air Freight

Ocean Freight

Road Freight

Expand your international presence with precision and speed

From precise shipment planning to seamless coordination with airlines, forwarders and customs, our international freight solutions provide end-to-end visibility and support.

Explore Freight




International and domestic solutions for swift and secure shipment handling.

Millions of ways to ship, one integrated solution that fits your goals and ensures seamless cross-border logistics.

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Fast & reliable delivery services to over 100 countries and territories

Swift courier and delivery services where speed meets reliability in every shipment, every time.

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Door-step Pickup

Drop-off Points

Seamless reverse logistics process with your cost and customers in mind.

Automated processes enable brands to handle returns effectively while retaining customer satisfaction with the convenience and flexibility of shipping back their items.

Explore Returns

PickUp & Drop-Off (PUDO)

Parcel Collection

Merchant Drop-off

Sustainable last-mile solution for managing delivery and returned parcels

Elevate retail logistics with our eco-friendly Pickup & Drop-off Point solution. Eliminate delivery woes, save costs, and delight customers.

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Retail Store Replenishment

Unify in-store replenishment and delight your customers with better availability

Automated and demand-driven replenishment system enables optimising inventory levels to meet service level targets while minimising inventory costs

Explore Retail Store Replenishment

Customs Clearance

Delivered Duty Paid (DDP)

Delivered Duty Unpaid (DDU)

Faster customs clearance time, reduced delays and improved compliance

Ensures the smooth and compliant import or export of goods, expertly navigating regulatory complexities to expedite shipments and minimise delays for your business.

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Automated claims and secure parcels: Your peace of mind assurance.

Empower retail businesses to efficiently process claims and safeguard parcels, ensuring peace of mind in cases of damage or loss.

Explore SwiftClaim

White-Label Tracking

Your parcel, your branding, every step tracked

Customisable tracking platform that empowers businesses to offer real-time parcel-tracking with seamless experience at every milestone.

Explore White-Label Tracking

Do You Need Help? Check Out Our FAQs.

We have put together some commonly asked questions.
Where is my package?
Track and trace your shipment in real time with our end-to-end tracking solution. Through our platform, you may access shipment details, locate your packages in real time, and if necessary, communicate directly with Janio for further coordination. To track your packages, please head over to our Janio tracker page.
Why Is My Package Stuck in Transit for so long?
Janio works with several network delivery partners to ensure we get your packages to you at the soonest possible time. If the status of your package has been stuck at a certain stage longer than expected, please reach out to us by filling in the web widget found in the lower right portion of Janio tracker page. Our customer service agents will be more than happy to help address your concerns.
What Is the Expected Delivery Date for My Order?
The estimated delivery date for your shipment is provided based on the shipping method and destination. You can find this information in the tracking details. Generally, domestic shipments are usually completed via air or road. Packages can be delivered within 1-3 days. On the other hand, Janio delivery times for international freight are between 3-6 days. Please note that actual delivery times may vary due to local conditions.
Why Is My Order Pending?
Orders can sometimes be marked as pending due to various reasons in the supply chain process. It could be related to processing delays, or even a need for additional information to fulfill the order. Reach out to our customer service agents with your concerns and we will reply you as soon as we can.