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COVID-19 Response: Janio’s Business Continuity Plan for our Regional Teams

Written by
Jun Kai Ng
Published on
March 20, 2020
Updated on
June 29, 2023

In light of the COVID-19 outbreak, Janio has been closely monitoring the situation and continuously adapting our business operations to keep our client’s supply chains moving. The safety and welfare of our people is of utmost importance to us, while also being paramount to keeping our client’s supply chains working through these trying times.

As part of our business continuity plan, we have been staying up-to-date with the latest guidelines by relevant government organisations and are implementing measures to keep our employees healthy and safe. Our business continuity plan includes various measures to minimise the risk of infection across our entire company. Our primary measures include the following:

Split-team work arrangement in Singapore

Our employees in our Singapore office will be split into separate teams of employees who will be deployed at different work schedules. In this case, each department will be split equally into Team A and Team B with each team taking turns to work from home.

Work from home arrangements for our regional offices

All employees in our regional offices will be adopting work from home arrangements. We are constantly monitoring updates from local government agencies and will make necessary changes to manage the situation accordingly.

Ground operations continuity plan

Shift work arrangement and additional measures will be implemented to ensure business continuity and minimise risk of infections. You can find our precautionary measures for ground operations employees below:

Warehouse staff:

Delivery Staff:

You can find more details on our ground operations for the following countries:

Meetings to be conducted virtually

To minimise in-person face-to-face interactions, all internal meetingswill be conducted via video conferencing, unless face to face interview is absolutely necessary. External meetings that don’t necessarily need to be conducted face to face will be conducted virtually as well.

Non-essential work related travel deferred

All non-essential work related travel will be deferred until further notice.

Janio will continuously monitor the situation and adjust our business continuity plan as necessary. We’ll work to ensure that our measures in place are compliant with the regulations and follow the respective official health advisories in the countries where we operate to contain the spread of COVID-19.