Blog Articles

Find out more about the latest developments and trends in the world of logistics, related to 4PL and the eCommerce industry

Spreading Joy Through Christmas Parcels for the Migrant Worker Community in Singapore

Last December 2023, the Janio team rallied together to bring smiles to the faces of the migrant workers, bringing gifts consisting of essential supplies to create moments of happiness that echo beyond the festivity.

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Proof of Delivery (POD) - The Essential Guide for E-Commerce Logistics

Delve into what POD entails; its importance in the e-commerce landscape, its distinctions from Bill of Lading, and its legal standing.

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From Supply Chain to Social Change: Overview of Singapore's Migrant Workforce

Singapore, celebrated for its economic success and rich cultural diversity, has also been a welcoming home to a substantial migrant worker community. Were you aware that Singapore is home to 1.4 million migrant workers?1

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Is Being Delulu the only Solulu?

"Delulu is the Solulu" is a TikTok trend that emerged from the intersection of various social and cultural dynamics. The phrase itself is a play on words, using the term "delulu" as a form of "delusion."

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Running a Smooth Promotional Sales Day with Streamlined Post-purchase Logistics operations

Dive into strategies and tips to drive your online business to new heights through streamlined order processing, fulfillment strategy and more!

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Supercharge E-commerce Conversion Rates Through Optimal Parcel Delivery Performance

Enhance the post-purchase experience and delight customers with an optimised parcel delivery process, resulting in elevated e-commerce conversion rates.

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Five Important Questions To Ensure Smooth Promotional Seasons Operation

Year-end promotional season is here. Check out these vital questions you need to ask your logistics vendor to ensure smooth operations.

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Employee Spotlight: Michelle Lim, Head of Customer Service, Singapore

In this month’s Employee Spotlight, we have Michelle Lim, Head of Customer Service.

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eCommerce Tips for Reaching Consumers in Thailand

Discover 4 trends regarding Thailand's eCommerce consumers and how we can reach them online.

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CPTPP - What’s in it for SEA's SMEs and eCommerce? (Part 2)

The CPTPP mentions SMEs as a key focus, but how can SMEs benefit from this? Part 2 explores other tariff rules and other SME commitments

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CPTPP - What does it mean for SEA's SMEs and eCommerce?

The CPTPP mentions SMEs as a key focus, but how can SMEs actually benefit from this? Find out about Regional Cumulation and CPTPP's history.

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What Happens in a Fulfilment Centre?

For most people, fulfilment centres and warehouses are often seen as the same thing when it comes from an eCommerce fulfilment perspective. However, they play very different roles from each other.

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5 Tips for Expanding your Australian Fashion eCommerce Store in Southeast Asia

Australian clothing brands tend to do well in Southeast Asia. Find out how to replicate that success for your eCommerce business!

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Product Update: Janio - Helping to Expand Your Melbourne eCommerce Sales Coverage throughout SEA

When choosing new countries to expand your eCommerce store to, the size of their economies and their prospects for growth are going to play big roles in that choice. In this regard, China isn’t the only one with size on its side, and Southeast Asian economies are increasingly seen as rising stars.

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Popular Australian Product Categories In Southeast Asia

What makes brands from Australia popular with Southeast Asian online shoppers and what type of products could you sell to these shoppers? Find out here!

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Malaysia's Modest Fashion eCommerce: Hijabs as Symbols of Status and 2 More Market Trends

With Malaysia’s eCommerce industry taking off since the introduction of eCommerce platforms in the country a decade ago, many merchants can take their business into this tiger cub economy and expand their offerings into this country. Malaysia’s eCommerce industry is forecasted to generate US$ 4.3 billion in revenue in 2020, and is expected to grow to US$ 5.9 billion in 2024.1 Furthermore, as of 2019, there are more than 25 million active users in the country, which accounts for 80% of the population, and 75% of them have made purchases online.2

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International Shipping to Thailand: Guide for eCommerce Merchants

Thailand is home to 69.1 million people and with a total eCommerce market value at US$2.9 billion1 in 2018. This value is expected to grow to US$6 billion in 20222. As an eCommerce merchant, expanding your sales overseas to Thailand is a great opportunity for growth.

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3 Last Mile Tips for Smoother International Deliveries to Thailand

It is said that order fulfilment is the last and most crucial step towards ensuring customer satisfaction. The crux of this is deciding on a timely, cost-effective and transparent method of distribution. By getting this step right, you’ll be on your way to building a loyal group of customers in Thailand.

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International Shipping to the Philippines: An eCommerce Guide

The Philippines eCommerce market is definitely worth entering. At 2019, the market value of eCommerce is at USD 952 million. This number is expected to grow to USD 1.4 billion by 2024.1But before we dive into how to ship internationally to the Philippines, it helps to have a bit of background on the country.

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International Shipping to Vietnam: an eCommerce Guide

Find out how to deliver your international shipments to Vietnam. Contains info on cross-border shipping steps, tips on how to clear Vietnam customs, and payment preferences

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What's Driving eCommerce in the Philippines?

The Philippines' online shopping market shows tremendous potential. Driven by a young, tech-savvy population, find out the trends driving PH's ecommerce

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How Thailand 4.0 Will Affect E-commerce

In October 2018, Thailand formally launched1 its Thailand 4.0 initiative. With an eye on technological innovation, regional competitiveness, and financial empowerment for all Thais, the policy stretches far and wide across different industries. It also sets some tough standards and goals for education, industry, and trade.

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The Philippines' Top eCommerce Product Categories

The Philippines is a rising eCommerce star. Find out the top 3 eCommerce categories and their trends here!

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Who Are the Philippines' Online Shoppers?

Despite recent road bumps in 2020, eCommerce in the Philippines is still going strong. Our updated article on the Philippines’ eCommerce drivers covered that this country’s eCommerce market for consumer goods value grew from US$ 3 billion in 2019 to US$ 4 billion in 2020, poised to grow to US$ 15 billion in 2025.

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Regional Fulfillment Centre in Southeast Asia - Why Choose Singapore?

Singapore's world-class infrastructure and centralised location make it a great place to set up your Southeast Asian Regional Fulfilment Center. Find out more in this article

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What's Happening in Thailand's eCommerce Market?

If you’re an eCommerce merchant looking to sell to Thai online shoppers, there are plenty of reasons to be optimistic about the market.“Thai eCommerce grew the most in ASEAN with changes in consumer behaviour in 2018,” reported the Electronic Transactions Development Agency (ETDA) of Thailand in February 2019.1 The value of Thai eCommerce grew from around 2.7 trillion baht in 20172 to almost 3.2 trillion baht in 2018, and is expected to surge by another 20 percent this year.

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Who are Thailand's eCommerce Consumers?

Do you know who’s buying your products—and why? What convinces consumers to buy from your online shop?For online sellers, it’s important to answer these questions, especially when launching your shop in a new market. But even if you’ve been selling goods in that country for a few years now, you need to stay updated on shifting trends, and reassess whether or not you’re meeting your target market’s needs.

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Thailand's Top 3 eCommerce Product Categories

The government’s digital push, Internet-savvy consumers, social media—these factors are fuelling the growth of eCommerce in Thailand. But what exactly are Thais buying⁠⁠, and why? Among Thai online shoppers, three product categories have captured the largest share of demand: mobile electronics, fashion, and beauty.

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Janio’s Product Update: A Facelift for Bulk Orders & the Tracker Page

Our product and tech team have been working hard to simplify and improve our systems, and we have a few exciting product updates to announce!

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Overview of Indonesia’s Online Consumer Behaviour in Q4

When looking at online markets to expand your business within Southeast Asia, Indonesia should be at the top of your list. With an expected four-fold growth rate from US12.2 billion in 2018 to US$65 billion in 20222, there is much to look forward to in the Indonesian eCommerce market.

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What Indonesians Buy Online to Celebrate Ramadan

The Ramadan period sees sales increase by around 80% compared to previous months. Find out what Indonesian's love buying most in this article.

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What Types of Australian Health and Beauty Products are Popular in Southeast Asia?

Australian health and beauty brands are making great inroads into the Asia-Pacific (APAC) region. Find out how your Aussie brands could get in on the action

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Ramadan & Raya 2020: eCommerce Logistics and Last Mile Challenges in Malaysia

While eCommerce merchants can benefit from increased orders during Ramadan & Raya in Malaysia, it helps to be prepared operationally to address logistics challenges during this peak period.

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Ramadan & Raya 2020: eCommerce Logistics and Last Mile Challenges in Indonesia

From Mudik traffic jams to heavy vehicle restrictions, find out the eCommerce logistics challenges that arise during Ramadan and how to overcome them!

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Singapore's Raya and Ramadan Online Shopping Insights 2020

The Ramadan/Raya period will see behavioural changes among Singaporean Muslims. Learn why modest fashion and home & living do well in this Holy month!

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Beauty & Personal Care eCommerce Insights - Southeast Asia

As the largest and one of the fastest-growing markets globally for the beauty and personal care industry, the Asia Pacific region will be a driving force in establishing trends for the foreseeable future. According to a Euromonitor report called Trends in Asian Beauty and Personal Care2, the region currently holds 32% of the global beauty and personal care marketplace.

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Health Supplement Trends in Southeast Asia

Find out what are the consumer trends driving the health supplement industry's growth in Southeast Asia and how SEA's growing eCommerce scene plays a role!

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What the Preventive Healthcare Trend in Singapore’s Health & Beauty Market Means for eCommerce

From buying purifying attachments to their shower heads, to looking for natural alternatives for health and beauty products find out what's driving Singaporean's purchasing habits for health and beauty online

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What the Rise of Health-Conscious Consumers Means for Health Supplements in Malaysia

Looking to reduce obesity and diabetes risks, find out trends like this and more that are driving MY's online purchases of health and beauty products!

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5 Malaysian Women's Fashion eCommerce Market Trends You Should Know

Being one of Southeast Asia’s Tiger Cub economies, Malaysia has always been an attractive destination for businesses selling womenswear. According to Euromonitor, womenswear retail value stood at USD 2.6 billion in 2018, and was predicted to hit USD 3.4 billion in 2023.

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Singapore's Women's Fashion eCommerce Insights - 4 Ways Consumers Shop Online

In this article, we’ll be exploring four ways Singaporean women shop for women's fashion online, and how you can leverage on their shopping habits to gain a foothold in one of Southeast Asia’s biggest eCommerce markets.For merchants who are looking to enter the Southeast Asian eCommerce market for the first time, Singapore’s open economy and digitally-inclined population1 could make it one of the easier countries, to begin with.

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Tamebay Features Syed Ali Ridha Madihid's Take on eCommerce Opportunities in Southeast Asia at The Delivery Conference 2020

Our co-founder was recently interviewed by Tamebay at The Delivery Conference 2020 UK! Find out what he said about Southteast Asia's eCommerce Opportunity

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Singapore's Skincare eCommerce Market Trends: One Spray Fits All & 3 More Insights

Singapore’s eCommerce industry is thriving, with its consumers forecasted to spend an average of US$ 675.71 per user in 2020.1 This is the largest average revenue generated per user in Southeast Asia, making it a lucrative market for new products to enter. The city-state’s consumers are constantly on the lookout for novel products and solutions that can cater to their busy, urban lifestyle

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Understanding Indonesian Modest Wear eCommerce Trends: Who, What, and Where

Home to the largest population of Muslims in the world, Indonesia is a hotbed for the upcoming modest wear trend in the world of fashion. To uncover the most important bits of the Indonesian eCommerce modest wear market, we’ll be looking at the Indonesian consumer demographics and sharing some tips on how you can gain traction among them.

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Malaysian Skincare eCommerce Trends: Combating Digital Stress, Going Organic and Anti-Aging

From battling skin damage from tech to the prominence of Korean anti-ageing products, find out the trends driving Malaysia's skincare eCommerce market!

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Health Supplement eCommerce Trends in Malaysia: Cultural Background Impact Herbal Purchases, Sugar-free and More

Malaysians want to avoid obesity and diabetes, so demand for sugar free and herbal health supplements is rising. Find out how convenience also plays a role!

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3 Malaysian Cosmetics eCommerce Trends: Convenience, Multi-function, Halal

Urbanisation can bring perks like high internet penetration, but also stressful lifestyles and pollution. Discover how these drive cosmetics eCommerce in MY

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Protein Powder and Sports Nutrition eCommerce Market Trends Malaysia: Fuss-Free Gains and Good Health

Stopping lifestyle diseases is one thing, looking ripped is another. Find out what Malaysian sports nutrition purchasers look out for in brands and stores!

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3 Women’s Personal Care eCommerce Market Trends in Malaysia: Razors, Bath & Shower, and Feminine Hygiene

MY women are more image conscious, and personal care products are increasingly segmented to cater to different needs. Read now for more eCommerce insights!

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Malaysia Men’s Grooming eCommerce Market Trends: Calling it Self-confidence

Taking care of one’s skin isn’t the concern of only one gender, with men around the world increasingly using personal care products beyond just shaving cream and hair gel. Announcing in 2018 that it was launching its men’s personal care brand, Boy De Chanel, Chanel prefers to call men’s usage of personal care products self-confidence1. According to them, “Men should be free to use make-up products to correct their appearance, without calling into question their masculinity.”

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Malaysia’s Fragrances eCommerce Market Trends: Smelling Fine on a Dime, Unisex Fragrances and Portability

Malaysians' price sensitivity means mass market fragrances take the lead. Find out how unisex & travel-sized products are doing in MY's eCommerce market too!

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Cross-border Shipping or Local Distribution? Logistics for Health and Beauty Products into Malaysia

Malaysia - being Southeast Asia’s third-biggest market - still offers decent eCommerce opportunities for health and beauty products. Our earlier articles covered why our target audience is buying various health and beauty products along with some Malaysian eCommerce market insights, but their online shopping experience is incomplete without the delivery.

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Singapore's Health Supplement eCommerce Trends: Vitamin Demand Spikes, Herbal Capsules, and Global Brands

While the health supplements market had a spike from COVID-19, other trends like using herbal pills & brand switching is affecting the industry too. Find out how you can enter the market!

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Singapore Men’s Grooming eCommerce Market Trends: Leaving a Good Impression

Men are increasingly turning to male beauty products to build self-confidence. Find out here what's driving online men's grooming sales in Singapore!

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3 Singapore Women’s Personal Care eCommerce Trends: Conscious and Conscientious

Busy Singaporean women are conscious about their hygiene and their environmental impact. But does this affect the personal care products they'll buy?

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Indonesia's Raya and Ramadan Online Shopping Insights 2020

Fashion, Cosmetics, Consumer Electronics and Toys and Games - discover the insights behind why Indonesians buying these categories Ramadan!

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COVID-19 Response: Janio’s Business Continuity Plan for Our Operations Employees in Singapore

In light of the global spread of COVID-19, Janio is doing our part to ensure that our employees are healthy and safe while working to keep your deliveries on track despite the market disruptions.

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COVID-19 Response: Janio’s Business Continuity Plan for our Regional Teams

We're staying updated with the latest guidelines by relevant government organisations and are implementing measures to keep our employees healthy and safe

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Brexit: What it Could Mean for Southeast Asia

A 2018 take on how a hard Brexit could potentially impact Southeast Asian eCommerce for better or worse

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Berita Harian Features Janio's Best Newcomer Award Win at Singapore Rice Bowl Startup Awards 2019

Berita Harian highlights Janio winning the Best Newcomer award at the Singapore Rice Bowl Startup Awards 2019

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How Delivered-duties paid (DDP) Can Help You With Import Duties and Taxes in Southeast Asia

With different import duty and tax rates for every country and every type of item, customs payments may appear daunting. Read on to find out how customs clearance can be made smoother with delivered-duties paid (DDP) so that you can expand into the Southeast Asian market with a peace of mind!

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Our Brand Story

From our vision of providing helping businesses scale their operations quickly and reliably to the meaning behind our brand, here's the story behind Janio

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Lianhe Zaobao and SGSME News Feature January 2020

Our COO, Ali was featured in Lianhe Zaobao and SGSME's Business in ASEAN series. Find out what he said here!

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TechinAsia Indonesia: News Feature Jan 2020

Our CEO, Ng Jun Kai, was recently featured in TechinAsia’s Indonesian-language article “Tantangan bagi Startup Logistik in Indonesia: Pangkas Inefisiensi Industri”

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Janio Updates Related to COVID-19

We have been closely monitoring new regulations set by government and transportation authorities related to COVID-19 and regularly updating how we're adapting to these changes on this post

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Ramadan & Raya 2020: eCommerce Logistics and Last Mile Challenges in Singapore

From potential backlog due to Ramadan volume to holiday closures, find out Ramadan's eCommerce logistics challenges in Singapore and how to overcome them!

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Shipping from Indonesia to The Philippines: An eCommerce Guide

Learn how to ship B2B & B2C shipments from Indonesia to the Philippines in this comprehensive guide! Get all the steps in the shipping process from the first mile, to customs clearance, and finally the last mile.

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Shipping from Indonesia to Thailand: An eCommerce Guide

Get an overview on how international shipping from Indonesia to Thailand works. Includes steps B2B and B2C shipping from the first to the last mile.

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Shipping with Sea Freight from Singapore to Malaysia

Can sea freight compete in speed and price with air freight? In some cases for Singapore to Malaysia sea freight, yes! Find out why here.

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Shipping With Sea Freight from Singapore to the Philippines

Can sea freight compete in speed and price with air freight? In some cases for sea freight from Singapore to the Philippines, yes! Find out why here

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Shipping With Sea Freight from Indonesia to Singapore

Can sea freight compete in speed and price with air freight? In some cases for sea freight from Indonesia to Singapore, yes! Find out why here

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Shipping with Sea Freight from Indonesia to Malaysia

Can sea freight compete in speed and price with air freight? In some cases for sea freight from Indonesia to Singapore, yes! Find out why here

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Shipping with Sea Freight from Malaysia to Indonesia

Can sea freight compete in speed and price with air freight? In some cases for sea freight from Malaysia to Indonesia, yes! Find out why here

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Shipping with Sea Freight from China to Indonesia

Can sea freight compete in speed and price with air freight? In some cases for sea freight from China to Indonesia, yes! Find out why here

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Shipping with Air Freight from Singapore to Indonesia

Indonesia's strong economy can't be ignored by shippers in Singapore, but when does it make sense to use air freight over sea freight? Find out here!

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Shipping with Air Freight from Singapore to The Philippines

The Philippines' economic potential has been noticed by Singapore businesses, but when should you use air freight over sea freight? Find out here!

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Shipping with Air Freight from Indonesia to Singapore

Air freight is the fastest way to ship from Indonesia to Singapore, but did you know there are times it can be cheaper than sea freight? Find out here!

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Shipping with Air Freight from Indonesia to Malaysia

Malaysia's a great market for Indonesian modest fashion and halal cosmetics, but merchants should still ask: When is air freight needed and how does it work?

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Shipping with Air Freight from Malaysia to Singapore

While Malaysia and Singapore are close by, air freight can still be a great option. But when should air freight be used and how does it work?

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Shipping with Air Freight from Malaysia to Indonesia

When are the times when air freight should be used over sea freight? Find that out along with a step-by-step guide on how B2B air freight from Malaysia to Indonesia works here!

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Air Freight Shipping from Hong Kong to Indonesia

With Indonesia's market potential and price-sensitivity well-noted, exporters from China aiming for Indo still need to know - when's air freight best used?

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Shipping from Hong Kong to Singapore: Freight and eCommerce Shipping

Find out the process of shipping via air freight and sea freight from Hong Kong to Singapore including customs documentation here!

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Shipping from Hong Kong to Malaysia

How do parcels enter Malaysia from Hong Kong via air or sea? What kind of customs documents do you need to clear MY customs? Find out here!

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Shipping from Hong Kong to Indonesia

How do parcels enter Indonesia from Hong Kong via air or sea? What kind of customs documents do you need to clear ID customs? Find out here!

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Janio Domestic Next Day Delivery in Indonesia Guide

eCommerce has been on the rise in Indonesia. Proof of this can be seen from Indonesia’s host of rapidly-growing eCommerce platforms such as Tokopedia, Bukalapak, and Shopee which contribute to the country’s massive eCommerce market size of US$11 billion.

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Air Freight International Shipping from Hong Kong to Malaysia

Whether you've got a HK-based online business or need to ship in bulk to Malaysia, Janio's got you covered. Find out air freight from HK to MY works here

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Cross-border Trucking from Malaysia to Singapore

Find out how this transport mode which is faster than sea freight and cheaper than air freight works for deliveries from Malaysia to Singapore!

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Cross-border Trucking from Singapore to Malaysia

Looking for a shipping method from Singapore to Malaysia which is cheaper than air freight and faster than sea freight? Find out how cross-border trucking from SG to MY works here!

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When Should You Use Cross-border Trucking?

Comparatively easier to use and providing comparable delivery speed at an affordable rate, find out why you should be using cross-border trucking here!

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Air Freight vs Sea Freight: Pros and Cons in Southeast Asia

Which mode works best when budgets are tight? How about when timing is everything? Find out how air freight and sea freight stack up within Southeast Asia

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Singapore eCommerce Consumer Trends for Australian Consumer Brands

How has 2020's events changed Singaporean online shopping trends? Find out the newest trends for SG fashion, mom & baby and health and beauty!

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International Shipping from Australia to Singapore: an eCommerce Guide

From first mile, line haul, customs clearance and last mile - find out how parcels are delivered from Australia to Singapore here!

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International Shipping from Australia to Indonesia: an eCommerce Guide

Details on the end-to-end B2C parcel shipping process from Sydney to Jabodetabek in Indonesia - customs included!

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3 Key Takeaways from Matrade’s Export to Indonesia Via Cross Border eCommerce Webinar

Organised by Global Shoppers Malaysia and supported by Matrade, find out the latest key insights on Indonesia's eCommerce market

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In Case You Missed It - Go-eCommerce Expo: 3 Key Takeaways about Southeast Asia’s eCommerce Opportunities

Janio's COO Syed Ridha Ali Madihid shares where in Southeast Asia you can expand to along with their opportunities and eCommerce solutions

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Indonesian Skincare eCommerce Market Trends: Paying for The “Glow”

Skincare, a product deemed as a luxury a few years back for many Indonesians, has now become a lifestyle for a lot of Indonesians. In fact, research shows that Indonesian women do purchase beauty products in times of economic slowdown.1Being the largest economy in Southeast Asia, Indonesia has enjoyed healthy and steady economic growth over the years. Indonesia is now home to an increasingly more sophisticated group of consumers who are concerned about their looks and well-being.

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Shipping with Sea Freight from Singapore to Indonesia

Can sea freight compete in speed and price with air freight? In some cases for Singapore to Indonesia sea freight, yes! Find out why here.

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Key eCommerce Trends in USA and What They Mean for Southeast Asia

How did COVID-19 affect American eCommerce? What do American cross-border shoppers value? Find out all this and more here!

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USA's USD 800 De Minimis Rate and What it Means for Southeast Asian Merchants

When did the USA's de minimis increase and what does that mean for eCommerce - particularly for SEA merchants? Find out here!

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Snapshot of Australia’s eCommerce (Updated 2022)

With the challenges that 2020 brings, how have Australians' online shopping habits changed, and what does it mean for SEA-based merchants? Find out here!

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Employee Spotlight: Byong Hee Teh, Head of Product

Hear his view on supply chain, talent, cybersecurity, and why technology competency key for strategy teams in logistics.
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Delivery Customer Experience: How Can Proactive Exceptions Management and Early Warning Systems Help?

Having poor customer delivery experiences can lose your business repeat purchases and loyalty, requiring them to spend more to acquire the leads they could not retain. How can you prevent this?
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Building a Culture of Innovation in Workplace

What is innovation in a workplace and how do we begin to build a “culture” around it? Many people have been discussing this in a workplace setting, but how do we go about fostering it in our daily lives?
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4PL Control Towers: Supply Chain Management Use Cases

3 Use Cases for Supply Chain Control Towers: Optimising delivery timings and costs, campaign planning and customer experience management
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Employee Spotlight: Bryan Li, Business Development and Account Manager

Meet Bryan Li, Business Development and Account Manager at Janio China, who appreciates the company’s straightforward and transparent culture.
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Janio Insider: The Women Who Inspire Us

As we enter International Women’s month in March, we would like to celebrate the achievements and contributions of the women who inspire us.
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If You're Expanding Your Customised eCommerce Shipping Solutions, Should You Build or Buy?

In the business world, the question of whether to build or buy new capabilities is always a tricky one.
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10 Soft Skills to Achieve Career Growth

What are soft skills and how are they different from hard skills?
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Rapid Scaling at a Reasonable Cost

Find out how Janio helped our client with rapid international expansion, balancing shipping costs and performance and returns in Australia in this case study.
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Singapore eCommerce Customs Clearance - Changes to Singapore's GST From 1st January 2023

Eligible companies must display on their online check out and charge 8% GST in 2023 and 9% GST in 2024 for each item sold to Singapore-based consignees a.k.a Non-GST registered entities in Singapore
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Employee Spotlight: Julia Florensia Lisalim, Senior Digital Marketing Specialist

“Don’t be afraid to take chances whenever it’s presented to you. One of my previous mentors told me, “You’ll never know when you’ll be ready enough, sometimes you just have to take the leap of faith and try”. I live by this now that even if I fail, I tell myself at least I tried my best and I learn from it.”– Julia Florensia Lisalim
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e27 Echelon 2022 - Jun Kai Shares on Scaling Sustainably and Entering New Markets Through Corporate Partnerships

Singapore, 27th October, 2022 – Janio attended Echelon 2022 – an event hosted by tech media platform e27 – which aims to provide intimate and focused discussions on key business topics and facilitate business-driven connections across a two-day event.
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Janio Participates in the Amazon Seller's Summit 2022!

Janio participated in the Amazon Southeast Asia Seller’s Summit held at the Marina Bay Sands Convention Center in Singapore. The aim of the hybrid conference, which was held both physically and virtually, was to provide aspiring, current and experienced sellers the avenue to learn, network and gain insights about the next step in their global and domestic e-commerce journey.
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Employee Spotlight: Puspavalli Chinasamy, Local Customer Service

“Being a parent is not easy but I have a very good support system. I am grateful to have my parents and my family taking care of my son. I make sure to have dinner time with my family after work. I feel that it is very important to catch up on things. I also make sure I have the time to recharge so I can take care of my family and be at my best at work.”– Puspavalli Chinasamy
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Janio Partners with Flexofast - Integrating First and Last Mile with Flexible Warehousing Solutions

Flexofast and Janio Asia are officially partnering to provide our combined fulfillment expertise to businesses and brands in Indonesia.Starting this September 2022, brands and businesses with Indonesia-based deliveries will have access to Flexofast’s flexible Indonesia warehousing solutions with temperature-controlled storage combined with Janio’s comprehensive Indonesia trading house and first and last mile solutions.
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Supercharge E-commerce Conversion Rates Through Optimal Parcel Delivery Performance

Enhance the post-purchase experience and delight customers with an optimised parcel delivery process, resulting in elevated e-commerce conversion rates.
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Save Time and Money: How 4PLs Streamline Your Logistics RFQs

Operations teams excel at multitasking but need time-saving solutions. Fourth-party logistics help by reducing their workload and benefiting the company.
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10 min

Supply Chain Risk Management - Managing eCommerce Delivery Risk Via Multiple Carriers

Business managers or team managers know that there is always the risk that things won’t work as we expect, including when it comes to eCommerce shipping.
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10 min

eCommerce Logistics 4PL Control Towers: Controlling Costs and Performance

Logistics control towers are not limited to just an analytics dashboard, but includes professionals who optimise your logistics costs and SLAs
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10 min

Speed, Scale & Control: How a Managed eCommerce Logistics Solution Worked Across 5 Markets for an Apparel Distributor

Our client needed a good balance of costs and delivery speed across 5 markets in Asia. Discover how our 4PL service fulfilled their needs
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5 min

Janio x SHOPLINE Joint Webinar: How Businesses Can Leverage On Omnichannel Shipping to Scale

Thursday, 18th August, 2022 – Janio’s Group Head of Commercial, Senthil Kumar, was invited as a panelist for the 1st Edition of SHOPLINE Conversation, centered around the topic of “How Businesses Can Leverage On Omnichannel Shipping to Scale” and co-hosted by both Janio and SHOPLINE.
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5 min

WMX Asia Conference 2022 - Senthil Speaks About The Key to Scalability and Flexibility in eCommerce Logistics

Janio attended the World Mail & Express (WMX) Asia Conference – an international trade event for senior post and parcel professionals, held at the Bangkok Marriott the Surawongse in Thailand.
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4 min

Janio Partners with Flexofast - Integrating First and Last Mile with Flexible Warehousing Solutions

Flexofast and Janio Asia are officially partnering to provide our combined fulfillment expertise to businesses and brands in Indonesia.Starting this September 2022, brands and businesses with Indonesia-based deliveries will have access to Flexofast’s flexible Indonesia warehousing solutions with temperature-controlled storage combined with Janio’s comprehensive Indonesia trading house and first and last mile solutions.
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4 min

e27 Echelon 2022 - Jun Kai Shares on Scaling Sustainably and Entering New Markets Through Corporate Partnerships

Singapore, 27th October, 2022 – Janio attended Echelon 2022 – an event hosted by tech media platform e27 – which aims to provide intimate and focused discussions on key business topics and facilitate business-driven connections across a two-day event.
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10 mins

Delivery Customer Experience: How Can Proactive Exceptions Management and Early Warning Systems Help?

Having poor customer delivery experiences can lose your business repeat purchases and loyalty, requiring them to spend more to acquire the leads they could not retain. How can you prevent this?
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10 mins

4PL Control Towers: Supply Chain Management Use Cases

3 Use Cases for Supply Chain Control Towers: Optimising delivery timings and costs, campaign planning and customer experience management
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10 mins

If You're Expanding Your Customised eCommerce Shipping Solutions, Should You Build or Buy?

In the business world, the question of whether to build or buy new capabilities is always a tricky one.
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10 mins

4PL Overview: Managing 3PLs for Better Performance and Cost Management

4PLs give you rapid access to their 3pls while managing your overall cost of logistics to cater to your supply chain requirement.
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Rapid Scaling at a Reasonable Cost

Find out how Janio helped our client with rapid international expansion, balancing shipping costs and performance and returns in Australia in this case study.
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Proof of Delivery (POD) - The Essential Guide for E-Commerce Logistics

Delve into what POD entails; its importance in the e-commerce landscape, its distinctions from Bill of Lading, and its legal standing.
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Running a Smooth Promotional Sales Day with Streamlined Post-purchase Logistics operations

Dive into strategies and tips to drive your online business to new heights through streamlined order processing, fulfillment strategy and more!
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Supercharge E-commerce Conversion Rates Through Optimal Parcel Delivery Performance

Enhance the post-purchase experience and delight customers with an optimised parcel delivery process, resulting in elevated e-commerce conversion rates.
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Five Important Questions To Ensure Smooth Promotional Seasons Operation

Year-end promotional season is here. Check out these vital questions you need to ask your logistics vendor to ensure smooth operations.
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eCommerce Tips for Reaching Consumers in Thailand

Discover 4 trends regarding Thailand's eCommerce consumers and how we can reach them online.
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CPTPP - What does it mean for SEA's SMEs and eCommerce?

The CPTPP mentions SMEs as a key focus, but how can SMEs actually benefit from this? Find out about Regional Cumulation and CPTPP's history.
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5 Tips for Expanding your Australian Fashion eCommerce Store in Southeast Asia

Australian clothing brands tend to do well in Southeast Asia. Find out how to replicate that success for your eCommerce business!
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Popular Australian Product Categories In Southeast Asia

What makes brands from Australia popular with Southeast Asian online shoppers and what type of products could you sell to these shoppers? Find out here!
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Malaysia's Modest Fashion eCommerce: Hijabs as Symbols of Status and 2 More Market Trends

With Malaysia’s eCommerce industry taking off since the introduction of eCommerce platforms in the country a decade ago, many merchants can take their business into this tiger cub economy and expand their offerings into this country. Malaysia’s eCommerce industry is forecasted to generate US$ 4.3 billion in revenue in 2020, and is expected to grow to US$ 5.9 billion in 2024.1 Furthermore, as of 2019, there are more than 25 million active users in the country, which accounts for 80% of the population, and 75% of them have made purchases online.2
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International Shipping to the Philippines: An eCommerce Guide

The Philippines eCommerce market is definitely worth entering. At 2019, the market value of eCommerce is at USD 952 million. This number is expected to grow to USD 1.4 billion by 2024.1But before we dive into how to ship internationally to the Philippines, it helps to have a bit of background on the country.
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International Shipping to Vietnam: an eCommerce Guide

Find out how to deliver your international shipments to Vietnam. Contains info on cross-border shipping steps, tips on how to clear Vietnam customs, and payment preferences
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What's Driving eCommerce in the Philippines?

The Philippines' online shopping market shows tremendous potential. Driven by a young, tech-savvy population, find out the trends driving PH's ecommerce
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The Philippines' Top eCommerce Product Categories

The Philippines is a rising eCommerce star. Find out the top 3 eCommerce categories and their trends here!
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Who Are the Philippines' Online Shoppers?

Despite recent road bumps in 2020, eCommerce in the Philippines is still going strong. Our updated article on the Philippines’ eCommerce drivers covered that this country’s eCommerce market for consumer goods value grew from US$ 3 billion in 2019 to US$ 4 billion in 2020, poised to grow to US$ 15 billion in 2025.
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What's Happening in Thailand's eCommerce Market?

If you’re an eCommerce merchant looking to sell to Thai online shoppers, there are plenty of reasons to be optimistic about the market.“Thai eCommerce grew the most in ASEAN with changes in consumer behaviour in 2018,” reported the Electronic Transactions Development Agency (ETDA) of Thailand in February 2019.1 The value of Thai eCommerce grew from around 2.7 trillion baht in 20172 to almost 3.2 trillion baht in 2018, and is expected to surge by another 20 percent this year.
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Who are Thailand's eCommerce Consumers?

Do you know who’s buying your products—and why? What convinces consumers to buy from your online shop?For online sellers, it’s important to answer these questions, especially when launching your shop in a new market. But even if you’ve been selling goods in that country for a few years now, you need to stay updated on shifting trends, and reassess whether or not you’re meeting your target market’s needs.
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Thailand's Top 3 eCommerce Product Categories

The government’s digital push, Internet-savvy consumers, social media—these factors are fuelling the growth of eCommerce in Thailand. But what exactly are Thais buying⁠⁠, and why? Among Thai online shoppers, three product categories have captured the largest share of demand: mobile electronics, fashion, and beauty.
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Overview of Indonesia’s Online Consumer Behaviour in Q4

When looking at online markets to expand your business within Southeast Asia, Indonesia should be at the top of your list. With an expected four-fold growth rate from US12.2 billion in 2018 to US$65 billion in 20222, there is much to look forward to in the Indonesian eCommerce market.
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What Types of Australian Health and Beauty Products are Popular in Southeast Asia?

Australian health and beauty brands are making great inroads into the Asia-Pacific (APAC) region. Find out how your Aussie brands could get in on the action
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Ramadan & Raya 2020: eCommerce Logistics and Last Mile Challenges in Malaysia

While eCommerce merchants can benefit from increased orders during Ramadan & Raya in Malaysia, it helps to be prepared operationally to address logistics challenges during this peak period.
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Ramadan & Raya 2020: eCommerce Logistics and Last Mile Challenges in Indonesia

From Mudik traffic jams to heavy vehicle restrictions, find out the eCommerce logistics challenges that arise during Ramadan and how to overcome them!
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Singapore's Raya and Ramadan Online Shopping Insights 2020

The Ramadan/Raya period will see behavioural changes among Singaporean Muslims. Learn why modest fashion and home & living do well in this Holy month!
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Beauty & Personal Care eCommerce Insights - Southeast Asia

As the largest and one of the fastest-growing markets globally for the beauty and personal care industry, the Asia Pacific region will be a driving force in establishing trends for the foreseeable future. According to a Euromonitor report called Trends in Asian Beauty and Personal Care2, the region currently holds 32% of the global beauty and personal care marketplace.
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Health Supplement Trends in Southeast Asia

Find out what are the consumer trends driving the health supplement industry's growth in Southeast Asia and how SEA's growing eCommerce scene plays a role!
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What the Rise of Health-Conscious Consumers Means for Health Supplements in Malaysia

Looking to reduce obesity and diabetes risks, find out trends like this and more that are driving MY's online purchases of health and beauty products!
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5 Malaysian Women's Fashion eCommerce Market Trends You Should Know

Being one of Southeast Asia’s Tiger Cub economies, Malaysia has always been an attractive destination for businesses selling womenswear. According to Euromonitor, womenswear retail value stood at USD 2.6 billion in 2018, and was predicted to hit USD 3.4 billion in 2023.
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Singapore's Women's Fashion eCommerce Insights - 4 Ways Consumers Shop Online

In this article, we’ll be exploring four ways Singaporean women shop for women's fashion online, and how you can leverage on their shopping habits to gain a foothold in one of Southeast Asia’s biggest eCommerce markets.For merchants who are looking to enter the Southeast Asian eCommerce market for the first time, Singapore’s open economy and digitally-inclined population1 could make it one of the easier countries, to begin with.
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Singapore's Skincare eCommerce Market Trends: One Spray Fits All & 3 More Insights

Singapore’s eCommerce industry is thriving, with its consumers forecasted to spend an average of US$ 675.71 per user in 2020.1 This is the largest average revenue generated per user in Southeast Asia, making it a lucrative market for new products to enter. The city-state’s consumers are constantly on the lookout for novel products and solutions that can cater to their busy, urban lifestyle
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Understanding Indonesian Modest Wear eCommerce Trends: Who, What, and Where

Home to the largest population of Muslims in the world, Indonesia is a hotbed for the upcoming modest wear trend in the world of fashion. To uncover the most important bits of the Indonesian eCommerce modest wear market, we’ll be looking at the Indonesian consumer demographics and sharing some tips on how you can gain traction among them.
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Malaysian Skincare eCommerce Trends: Combating Digital Stress, Going Organic and Anti-Aging

From battling skin damage from tech to the prominence of Korean anti-ageing products, find out the trends driving Malaysia's skincare eCommerce market!
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Health Supplement eCommerce Trends in Malaysia: Cultural Background Impact Herbal Purchases, Sugar-free and More

Malaysians want to avoid obesity and diabetes, so demand for sugar free and herbal health supplements is rising. Find out how convenience also plays a role!
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3 Malaysian Cosmetics eCommerce Trends: Convenience, Multi-function, Halal

Urbanisation can bring perks like high internet penetration, but also stressful lifestyles and pollution. Discover how these drive cosmetics eCommerce in MY
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Protein Powder and Sports Nutrition eCommerce Market Trends Malaysia: Fuss-Free Gains and Good Health

Stopping lifestyle diseases is one thing, looking ripped is another. Find out what Malaysian sports nutrition purchasers look out for in brands and stores!
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Malaysia Men’s Grooming eCommerce Market Trends: Calling it Self-confidence

Taking care of one’s skin isn’t the concern of only one gender, with men around the world increasingly using personal care products beyond just shaving cream and hair gel. Announcing in 2018 that it was launching its men’s personal care brand, Boy De Chanel, Chanel prefers to call men’s usage of personal care products self-confidence1. According to them, “Men should be free to use make-up products to correct their appearance, without calling into question their masculinity.”
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Malaysia’s Fragrances eCommerce Market Trends: Smelling Fine on a Dime, Unisex Fragrances and Portability

Malaysians' price sensitivity means mass market fragrances take the lead. Find out how unisex & travel-sized products are doing in MY's eCommerce market too!
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Cross-border Shipping or Local Distribution? Logistics for Health and Beauty Products into Malaysia

Malaysia - being Southeast Asia’s third-biggest market - still offers decent eCommerce opportunities for health and beauty products. Our earlier articles covered why our target audience is buying various health and beauty products along with some Malaysian eCommerce market insights, but their online shopping experience is incomplete without the delivery.
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Singapore's Health Supplement eCommerce Trends: Vitamin Demand Spikes, Herbal Capsules, and Global Brands

While the health supplements market had a spike from COVID-19, other trends like using herbal pills & brand switching is affecting the industry too. Find out how you can enter the market!
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3 Singapore Women’s Personal Care eCommerce Trends: Conscious and Conscientious

Busy Singaporean women are conscious about their hygiene and their environmental impact. But does this affect the personal care products they'll buy?
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Indonesia's Raya and Ramadan Online Shopping Insights 2020

Fashion, Cosmetics, Consumer Electronics and Toys and Games - discover the insights behind why Indonesians buying these categories Ramadan!
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Ramadan & Raya 2020: eCommerce Logistics and Last Mile Challenges in Singapore

From potential backlog due to Ramadan volume to holiday closures, find out Ramadan's eCommerce logistics challenges in Singapore and how to overcome them!
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Shipping from Hong Kong to Singapore: Freight and eCommerce Shipping

Find out the process of shipping via air freight and sea freight from Hong Kong to Singapore including customs documentation here!
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Janio Domestic Next Day Delivery in Indonesia Guide

eCommerce has been on the rise in Indonesia. Proof of this can be seen from Indonesia’s host of rapidly-growing eCommerce platforms such as Tokopedia, Bukalapak, and Shopee which contribute to the country’s massive eCommerce market size of US$11 billion.
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Singapore eCommerce Consumer Trends for Australian Consumer Brands

How has 2020's events changed Singaporean online shopping trends? Find out the newest trends for SG fashion, mom & baby and health and beauty!
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International Shipping from Australia to Indonesia: an eCommerce Guide

Details on the end-to-end B2C parcel shipping process from Sydney to Jabodetabek in Indonesia - customs included!
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In Case You Missed It - Go-eCommerce Expo: 3 Key Takeaways about Southeast Asia’s eCommerce Opportunities

Janio's COO Syed Ridha Ali Madihid shares where in Southeast Asia you can expand to along with their opportunities and eCommerce solutions
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Indonesian Skincare eCommerce Market Trends: Paying for The “Glow”

Skincare, a product deemed as a luxury a few years back for many Indonesians, has now become a lifestyle for a lot of Indonesians. In fact, research shows that Indonesian women do purchase beauty products in times of economic slowdown.1Being the largest economy in Southeast Asia, Indonesia has enjoyed healthy and steady economic growth over the years. Indonesia is now home to an increasingly more sophisticated group of consumers who are concerned about their looks and well-being.
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Key eCommerce Trends in USA and What They Mean for Southeast Asia

How did COVID-19 affect American eCommerce? What do American cross-border shoppers value? Find out all this and more here!
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USA's USD 800 De Minimis Rate and What it Means for Southeast Asian Merchants

When did the USA's de minimis increase and what does that mean for eCommerce - particularly for SEA merchants? Find out here!
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Snapshot of Australia’s eCommerce (Updated 2022)

With the challenges that 2020 brings, how have Australians' online shopping habits changed, and what does it mean for SEA-based merchants? Find out here!
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International Shipping from Singapore to Australia: An eCommerce Guide

How do parcels enter Australia from Singapore via air freight, and why is Sydney Airport a primary gateway into Australia? Find out here!
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What are Malaysians Buying Online During Ramadan?

With about 20.35 million online shoppers2 in Malaysia, this makes the Ramadan period a great time for promotions and discounts. Unlike Indonesians, Malaysians tend to shop much earlier during Ramadan, with the spike in purchases happening during the 1st week of Ramadan and then tapering off as the month rolls on.
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COVID-19’s Impact on Malaysia’s eCommerce Market

Find out how COVID-19 has disrupted the supply chain of Malaysia's eCommerce industry and how consumer behaviour has changed during these uncertain times
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What Made Malaysian Online Shoppers tick during Q4 2019?

Q4's always a great time for sales, but what in particular, drives Malaysians to go on a spending spree? Find out here!
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What’s Happening in Malaysian eCommerce

Malaysia has seen unprecedented growth in eCommerce. Here's a snapshot of what's driving MY's eCommerce growth in 2020
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What are Malaysia's Top eCommerce Product Categories?

With the accelerated adoption of online shopping brought about by social distancing measures implemented during COVID-19, as seen from the rise in online sales by 28.9% in April 2020,7 Malaysia is indeed still a lucrative market for eCommerce sellers. And when online merchants take the time to understand their market and consumers’ buying patterns, they improve their chances of serving their customers well.
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Who Are Malaysia's Online Shoppers and What's Their Shopping Behaviour Like?

What influences Malaysians' online purchases? Find this out along with where Malaysians buy online, how they pay for purchases and more!
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International Shipping to Malaysia: A Guide for eCommerce Merchants

Malaysia's economy and infrastructure make it a good candidate for eCommerce expansion. Discover how to seamlessly ship cross-border into Malaysia.
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Singapore’s Cosmetics eCommerce Market Trends: Clean Beauty, Asian Ingredients, Indie Brands and More

Find out SG's cosmetics eCommerce market overview, what they're buying and the trends driving this market!
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COVID-19's Impact on Singapore's eCommerce Market

Social distancing measures have impacted Singapore eCommerce. Discover consumer behaviour changes, and opportunities for brands and companies
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Singapore's Top eCommerce Product Categories

With Singapore’s mature digital infrastructure and a tech-savvy population with high disposable income relative to Southeast Asia, it comes as no surprise that the country’s eCommerce economy is thriving.
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Who Are Singapore’s Online Consumers?

Meet Singapore’s Online shoppers and learn about their purchasing habits, influences, and expectations from eCommerce stores.
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What's Happening In Singapore's eCommerce Market?

A strategic position, with relatively high spending power in the Southeast Asian region along with low barriers to entry due to well-developed infrastructure and an English speaking populace makes Singapore an attractive eCommerce market for many. Singapore also has among the world’s highest internet speeds1 and one of the highest smartphone penetration rates2 adding to its appeal.
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Singapore’s Hottest eCommerce Shopping Events

Singapore has more hot online sales periods beyond just 11.11, Black Friday and 12.12. Find out some of the hottest dates to hold online sales for your eCommerce store in Singapore all-year round!
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When Are The Philippines’ Hottest eCommerce Shopping Events?

eCommerce in the Philippines may not be as mature as in Malaysia and Indonesia, but it actually has more potential than meets the eye.
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When are Malaysia's Hottest Online Sales Periods?

Since the explosion of eCommerce in the region, Q4 (and a bit of Q3) has become the most vital sales period for eCommerce and online retail, led by major events like 11.11 and 12.12. This comes as no surprise as some of the pioneers of these double-digit eCommerce events like Shopee and Alibaba’s Lazada have strong presences in Malaysia.
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When do Vietnam’s Top eCommerce Shopping Events Take Place?

Find out the best times to hold promotions for your eCommerce promotions in Vietnam. Covers Tet, 9.9, 11.11, 12.2 and more!
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When do Thailand's Top eCommerce Shopping Events Take Place?

Online merchants targeting the Thai market need to time their promotions well to win customers. Find out when Thailand's best online shopping events here!
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Malaysia's Raya and Ramadan Online Shopping Insights 2020

The Ramadan/Raya period will see behavioural changes among Malaysian Muslims. Learn why modest fashion, home & living, and travel items do well in this Holy holiday!
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Bonded Warehouses vs FTZ Warehouses in Singapore: Is There a Difference?

While Singapore's bonded/Zero-GST warehouses & FTZ warehouses share similarities, it's the minor differences that set them apart. Find out what they have in common and what are their differences in Janio's article!
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In Case You Missed It: Key Takeaways from MATRADE’s Webinar “How Malaysia Businesses Can Expand into Singapore Market via Amazon.sg”

From e-store platform solutions to cross-border logistics and payment solutions - find out what was discussed on Matrade's 3/12/2020 webinar!
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Indonesia's Top eCommerce Product Categories

In our 2021 updated Indonesia eCommerce overview, we covered that Indonesia’s eCommerce market is the biggest in Southeast Asia. Its eCommerce market is driven by a large population with a rising middle class, lower poverty and the COVID-19 pandemic which pushed even more shoppers online and changed purchase behaviour. Knowing the size of the market can help with your store expansion plans, but knowing Indonesians’ product preferences can really take your online sales campaigns one step further.
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Who are the Muslim Youth in Indonesia?

Learn more about the Indonesian Muslim youths, a subset of Indonesia’s eCommerce consumers that have collectively spent US$ 218.8 billion in 2017 alone.
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Diving into Indonesia's E-commerce Export Potential Part 3

Indonesia is doubling down on e-commerce to drive export growth. Part 3 explores the ID government's efforts to boost e-commerce exports.
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Diving Into Indonesia's E-commerce Export Potential - Part 2

Indonesia is doubling down on e-commerce to drive export growth. Find out here which Indonesian e-commerce products have the most export potential and what's driving them: In part 2 - cosmetics and personal care products!
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Diving Into Indonesia's E-commerce Export Potential - Part 1

Indonesia is doubling down on eCommerce to drive export growth. Find out which Indonesian products have the most export potential and what's driving them.
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HarBolNas 12.12

12.12 is a huge date for Indonesian eCommerce. Known locally as Harbolnas, it’s the nation’s biggest eCommerce shopping event with 300+ participating stores
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When do Indonesia's Hottest eCommerce Sales Take Place?

Some days are more lucrative than others in each year. Find out which Indonesian major shopping events you should mark down this year to win big in Indonesia.
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International Shipping to Indonesia: Cross-border eCommerce Guide

As the fourth most populous country in the world, Indonesia has 272.1 million people spread across 14,752 islands. Its e-commerce market is booming as more Indonesians shop online via their smartphones. With its huge domestic market, revenue from e-commerce is projected to grow from US$9.13 billion in 2018 to US$16.86 billion by 20221.
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What's Driving Indonesia's eCommerce Growth?

Indonesia’s eCommerce market value stood at US$ 32 billion in gross market value in 2020, growing from US$ 21 billion in 2019. Google, Bain, and Temasek estimate it could grow to US$ 83 billion in 2025.
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Who are Indonesia's Online Shoppers?

What are the key Indonesian online shopper profiles as well as their behaviours you need to know about? Read on to find out!
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Lunar New Year Holiday Series: How to Prepare for eCommerce Sales

When the Lunar New Year season comes around, consumers will be tapping into online shopping for the convenience it offers in making purchases like clothes or gifts. With this, you can look forward to your eCommerce store getting higher sales volumes and enjoy higher revenue.
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Lunar New Year Series: How to Boost Your eCommerce Sales

Boost your e-commerce sales in the Lunar New Year. Find out which promotional campaigns work best to attract more online sales from Southeast Asia and beyond.
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Expanding your Online Shop Overseas for New eCommerce Merchants (part 2)

Expanding your online store internationally can seem challenging. Here’s a collection of resources for SEO, paid marketing and social media to help you out!
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How does Customs Clearance work for B2C Fulfilment?

Customs Clearance requires your shipment to gain official permission to enter a country and for the required duties and taxes to be paid. That's the gist of it, but there's more, click here to find out more!
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What Does Last Mile Delivery Mean?

Last Mile Delivery is a vital part of the eCommerce delivery process, but what does it really mean? Read on to find out the best practices for last mile!
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Expanding your Online Shop Overseas for New eCommerce Merchants (part 1)

The idea of expanding your online store overseas for the first time is exciting and challenging. While treading into unfamiliar territory can seem daunting, the chance to sell more, expand your customer base, and scale your business can be well worth the risk.
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De Minimis Rates in Southeast Asia

What are the de minimis rates for Southeast Asia's major countries and why they might change? Find out in our article! Updated for 2019
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What is De Minimis Value?

De minimis is the price threshold below which fewer or no taxes are charged on shipments. But how else can de minimis rates affect delivery?
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How can eCommerce Shops Deal with Excess Stock?

Having excess stock is part and parcel of running a retail business, including eCommerce stores. While this can occasionally present a problem in inventory management, there are many effective methods to clear excess stock. Clearing out excess stock helps you reduce any costs that come with holding onto old inventory. This will also make room for you to plan your next line of items, whether it is by offering more of your best sellers, or introducing a new product to your eCommerce store.
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eCommerce in Southeast Asia: Should Merchants Offer Cash On Delivery?

For eCommerce merchants on the other hand, it is impossible for cash to exchange hands when customers place orders online. Thus eCommerce merchants require a way for consumers to transfer money to pay for their purchases. The rapid growth of eCommerce has led to the creation of a variety of payment systems that facilitate payments for online purchases. This is where payment gateways, such as PayPal, come in to enable electronic payments via credit card and e-wallets.
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3 Things eCommerce Merchants Should Consider in a SEA Delivery Service

Getting the right shipping partner to help with your eCommerce deliveries can be tricky. Getting it wrong means disappointing your consumers and damaging your store's reputation. Look out for these 3 before you commit to your chosen logistics partner.
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What is First Mile Delivery in B2C Logistics?

Like last mile delivery, the first mile in B2C logistics is crucial for eCommerce merchants to get right. Learn about the best practices in first mile delivery in Janio's article.
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Data Integrity in eCommerce: The Importance of Labelling and Data Accuracy in Cross-Border Shipping

When running an eCommerce business, data integrity is central to the smooth operations of the eCommerce ecosystem. From handling multiple merchant portals, to warehouse storage and the fulfilment process, to even payment gateways, having data that is accurate and consistent will help ensure that every element of the eCommerce supply chain is accounted for.
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An Overview of ASEAN Free Trade Agreements and What They Mean for eCommerce

FTAs enable eCommerce merchants and SMEs to access better markets to sell to and better sources of supply, which can provide more cost savings. Find out more about ASEAN's FTAs and how they could help your eCommerce business.
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eCommerce Shipping Delays: How to Plan For and Deal With Them

Delays in eCommerce Logistics? How should we plan for and deal with them?
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Tackling Indonesian Customs Clearance for eCommerce Merchants

Clearing Indonesian Customs is not as complicated as it seems now that the laws have helped standardise the procedures for B2C shipments. Find out the best practices to clear Indonesian customs!
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Fashion Industry and Fashion eCommerce Trends in Malaysia 2021: Learnings from 2020

With 2021 kicking off with a lockdown in Malaysia, find out the trends occurred in fashion retail in 2020 and how they could apply this year
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Fashion Industry Trends and Ecommerce Trends in Singapore 2021: Consumer Profile and Behaviour

Who was still buying fashion during 2020's lockdowns in Singapore? What trends could we expect in 2021? Find out here!
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Fashion Industry Trends and Ecommerce Trends in Singapore 2021: Consumer Interests and Purchases

From athleisure, zoom fashion and sustainable fashion, find out the fashion interests that Singaporeans have in 2021 here!
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Fashion Trends And eCommerce Industry Trends Malaysia - Consumer Profile

Find out how Malaysia's multicultural fashion shoppers shop online, along with key demographic details and how they feel towards brands here!
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CPTPP - What does it mean for SEA's SMEs and eCommerce?

The CPTPP mentions SMEs as a key focus, but how can SMEs actually benefit from this? Find out about Regional Cumulation and CPTPP's history.
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What Happens in a Fulfilment Centre?

For most people, fulfilment centres and warehouses are often seen as the same thing when it comes from an eCommerce fulfilment perspective. However, they play very different roles from each other.
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Popular Australian Product Categories In Southeast Asia

What makes brands from Australia popular with Southeast Asian online shoppers and what type of products could you sell to these shoppers? Find out here!
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International Shipping to Thailand: Guide for eCommerce Merchants

Thailand is home to 69.1 million people and with a total eCommerce market value at US$2.9 billion1 in 2018. This value is expected to grow to US$6 billion in 20222. As an eCommerce merchant, expanding your sales overseas to Thailand is a great opportunity for growth.
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3 Last Mile Tips for Smoother International Deliveries to Thailand

It is said that order fulfilment is the last and most crucial step towards ensuring customer satisfaction. The crux of this is deciding on a timely, cost-effective and transparent method of distribution. By getting this step right, you’ll be on your way to building a loyal group of customers in Thailand.
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What Types of Australian Health and Beauty Products are Popular in Southeast Asia?

Australian health and beauty brands are making great inroads into the Asia-Pacific (APAC) region. Find out how your Aussie brands could get in on the action
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Shipping from Indonesia to The Philippines: An eCommerce Guide

Learn how to ship B2B & B2C shipments from Indonesia to the Philippines in this comprehensive guide! Get all the steps in the shipping process from the first mile, to customs clearance, and finally the last mile.
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Shipping from Indonesia to Thailand: An eCommerce Guide

Get an overview on how international shipping from Indonesia to Thailand works. Includes steps B2B and B2C shipping from the first to the last mile.
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Shipping with Sea Freight from Singapore to Malaysia

Can sea freight compete in speed and price with air freight? In some cases for Singapore to Malaysia sea freight, yes! Find out why here.
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Shipping With Sea Freight from Singapore to the Philippines

Can sea freight compete in speed and price with air freight? In some cases for sea freight from Singapore to the Philippines, yes! Find out why here
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Shipping With Sea Freight from Indonesia to Singapore

Can sea freight compete in speed and price with air freight? In some cases for sea freight from Indonesia to Singapore, yes! Find out why here
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Shipping with Sea Freight from Indonesia to Malaysia

Can sea freight compete in speed and price with air freight? In some cases for sea freight from Indonesia to Singapore, yes! Find out why here
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Shipping with Sea Freight from Malaysia to Indonesia

Can sea freight compete in speed and price with air freight? In some cases for sea freight from Malaysia to Indonesia, yes! Find out why here
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Shipping with Sea Freight from China to Indonesia

Can sea freight compete in speed and price with air freight? In some cases for sea freight from China to Indonesia, yes! Find out why here
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Shipping with Air Freight from Singapore to Indonesia

Indonesia's strong economy can't be ignored by shippers in Singapore, but when does it make sense to use air freight over sea freight? Find out here!
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Shipping with Air Freight from Singapore to The Philippines

The Philippines' economic potential has been noticed by Singapore businesses, but when should you use air freight over sea freight? Find out here!
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Shipping with Air Freight from Indonesia to Singapore

Air freight is the fastest way to ship from Indonesia to Singapore, but did you know there are times it can be cheaper than sea freight? Find out here!
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Shipping with Air Freight from Indonesia to Malaysia

Malaysia's a great market for Indonesian modest fashion and halal cosmetics, but merchants should still ask: When is air freight needed and how does it work?
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Shipping with Air Freight from Malaysia to Singapore

While Malaysia and Singapore are close by, air freight can still be a great option. But when should air freight be used and how does it work?
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Shipping with Air Freight from Malaysia to Indonesia

When are the times when air freight should be used over sea freight? Find that out along with a step-by-step guide on how B2B air freight from Malaysia to Indonesia works here!
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Air Freight Shipping from Hong Kong to Indonesia

With Indonesia's market potential and price-sensitivity well-noted, exporters from China aiming for Indo still need to know - when's air freight best used?
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Shipping from Hong Kong to Singapore: Freight and eCommerce Shipping

Find out the process of shipping via air freight and sea freight from Hong Kong to Singapore including customs documentation here!
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Shipping from Hong Kong to Malaysia

How do parcels enter Malaysia from Hong Kong via air or sea? What kind of customs documents do you need to clear MY customs? Find out here!
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Shipping from Hong Kong to Indonesia

How do parcels enter Indonesia from Hong Kong via air or sea? What kind of customs documents do you need to clear ID customs? Find out here!
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Air Freight International Shipping from Hong Kong to Malaysia

Whether you've got a HK-based online business or need to ship in bulk to Malaysia, Janio's got you covered. Find out air freight from HK to MY works here
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Cross-border Trucking from Malaysia to Singapore

Find out how this transport mode which is faster than sea freight and cheaper than air freight works for deliveries from Malaysia to Singapore!
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Cross-border Trucking from Singapore to Malaysia

Looking for a shipping method from Singapore to Malaysia which is cheaper than air freight and faster than sea freight? Find out how cross-border trucking from SG to MY works here!
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When Should You Use Cross-border Trucking?

Comparatively easier to use and providing comparable delivery speed at an affordable rate, find out why you should be using cross-border trucking here!
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Air Freight vs Sea Freight: Pros and Cons in Southeast Asia

Which mode works best when budgets are tight? How about when timing is everything? Find out how air freight and sea freight stack up within Southeast Asia
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International Shipping from Australia to Singapore: an eCommerce Guide

From first mile, line haul, customs clearance and last mile - find out how parcels are delivered from Australia to Singapore here!
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International Shipping from Australia to Indonesia: an eCommerce Guide

Details on the end-to-end B2C parcel shipping process from Sydney to Jabodetabek in Indonesia - customs included!
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Shipping with Sea Freight from Singapore to Indonesia

Can sea freight compete in speed and price with air freight? In some cases for Singapore to Indonesia sea freight, yes! Find out why here.
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International Shipping from Singapore to Australia: An eCommerce Guide

How do parcels enter Australia from Singapore via air freight, and why is Sydney Airport a primary gateway into Australia? Find out here!
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Why Should You Be Doing Cross Border Shipping

Find out how cross-border shipping can help your eCommerce business test new markets in a low risk way and how this can help you navigate logistics and cross-border distribution in Southeast Asia
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International Shipping to Malaysia: A Guide for eCommerce Merchants

Malaysia's economy and infrastructure make it a good candidate for eCommerce expansion. Discover how to seamlessly ship cross-border into Malaysia.
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Shipping from Malaysia to the Philippines: an eCommerce Guide

Merchants based in Malaysia can always use its geographic advantage in Southeast Asia to tap on to some of the world’s up-and-coming economies. Among the eCommerce markets in Southeast Asia, the Philippines, with its 4.54 billion internet users in 2020, among which 76% of them have shopped online is definitely worth looking into.1
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Shipping from Indonesia to Malaysia: an eCommerce Guide

Get an overview on how international shipping from Indonesia to Malaysia works. Includes steps B2B and B2C shipping from the first to the last mile.
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Shipping from Malaysia to Thailand: An eCommerce Guide

Get an overview on how international shipping from Malaysia to Thailand works. Includes steps B2B and B2C shipping from the first to the last mile.
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Indonesia Exempts Duties and Taxes on COVID-Fighting Imports

Indonesia announced a regulation to exempt the imports of products targeted at combating the outbreak from duties and taxes, subject to T&Cs. Find out here!
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Shipping from Malaysia to Indonesia: An eCommerce Guide

Get an overview on how international shipping from Malaysia to Indonesia works. Includes steps B2B and B2C shipping from the first to the last mile.
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International Shipping to Singapore for eCommerce

Find out how to deliver your international eCommerce shipments to Singapore. Contains info on international shipping steps, how to clear customs, and payment preferences in the market.
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Shipping from Singapore to The Philippines: An eCommerce Guide

Learn how to ship B2B & B2C shipments from Singapore to the Philippines in this comprehensive guide! Get all the steps in the shipping process from the first mile, to customs clearance, and finally the last mile.
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Shipping from Singapore to Thailand: An eCommerce Guide

Get an overview on how international shipping from Singapore to Thailand works. Includes steps B2B and B2C shipping from the first to the last mile.
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Shipping from Malaysia to Singapore: an eCommerce Guide

Find out how to ship B2B & B2C shipments from Malaysia to Singapore! Learn all the steps from first mile to customs clearance and last mile delivery.
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Shipping from Indonesia to Singapore: an eCommerce Guide

Get an overview on how shipping from Indonesia to Singapore works. Includes steps for B2B and B2C shipping from the first to the last mile.
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Shipping from Singapore to Indonesia

Find out how shipping B2C and B2B from Singapore to Indonesia works! Learn the steps from first mile to customs clearance and last mile delivery.
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Ship From China and Hong Kong to Indonesia

How do parcels enter Indonesia from China via air or sea? What kind of customs documents do you need to clear ID customs? Find out here!
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Shipping from China to Malaysia

How do parcels enter Malaysia from China via air or sea? What kind of customs documents do you need to clear ID customs? Find out here!
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Shipping from Singapore to Malaysia

Find out how to shipping B2C and B2B from Singapore to Malaysia works. Learn all the steps from first mile to customs clearance and last mile delivery
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LTL vs FTL: What is Less-than-Truckload and Full-Truckload Freight?

Are there major differences between LTL and FTL? Get our comparison between LTL and FTL's costing, speed and scheduling here to find out more!
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Sea Freight: FCL and LCL, What do They Mean?

Not clear on whether to use LCL or FCL for your sea freight shipment? Find out the differences between them here!
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FOB Free On Board's Meaning in Shipping

The term FOB gets thrown around a lot, and could get confusing between its customs context and Incoterm context. We demystify FOB here!
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What is a Freight Forwarder?

Find out what a freight forwarder does, the advantages of using a freight forwarder and how to maximise your bookings with one here!
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How to Find a Good Freight Forwarder

While there isn't a magic bullet to finding the perfect freight partner, there are a few steps to help narrow down the list. Find out here!
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In Case You Missed It: Key Takeaways from MATRADE’s Webinar “How Malaysia Businesses Can Expand into Singapore Market via Amazon.sg”

From e-store platform solutions to cross-border logistics and payment solutions - find out what was discussed on Matrade's 3/12/2020 webinar!
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Diving into Indonesia's E-commerce Export Potential Part 3

Indonesia is doubling down on e-commerce to drive export growth. Part 3 explores the ID government's efforts to boost e-commerce exports.
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Diving Into Indonesia's E-commerce Export Potential - Part 2

Indonesia is doubling down on e-commerce to drive export growth. Find out here which Indonesian e-commerce products have the most export potential and what's driving them: In part 2 - cosmetics and personal care products!
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Diving Into Indonesia's E-commerce Export Potential - Part 1

Indonesia is doubling down on eCommerce to drive export growth. Find out which Indonesian products have the most export potential and what's driving them.
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When do Indonesia's Hottest eCommerce Sales Take Place?

Some days are more lucrative than others in each year. Find out which Indonesian major shopping events you should mark down this year to win big in Indonesia.
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International Shipping to Indonesia: Cross-border eCommerce Guide

As the fourth most populous country in the world, Indonesia has 272.1 million people spread across 14,752 islands. Its e-commerce market is booming as more Indonesians shop online via their smartphones. With its huge domestic market, revenue from e-commerce is projected to grow from US$9.13 billion in 2018 to US$16.86 billion by 20221.
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What's Driving Indonesia's eCommerce Growth?

Indonesia’s eCommerce market value stood at US$ 32 billion in gross market value in 2020, growing from US$ 21 billion in 2019. Google, Bain, and Temasek estimate it could grow to US$ 83 billion in 2025.
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Who are Indonesia's Online Shoppers?

What are the key Indonesian online shopper profiles as well as their behaviours you need to know about? Read on to find out!
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Lunar New Year Holiday Series: How to Prepare for eCommerce Sales

When the Lunar New Year season comes around, consumers will be tapping into online shopping for the convenience it offers in making purchases like clothes or gifts. With this, you can look forward to your eCommerce store getting higher sales volumes and enjoy higher revenue.
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Lunar New Year Series: How to Boost Your eCommerce Sales

Boost your e-commerce sales in the Lunar New Year. Find out which promotional campaigns work best to attract more online sales from Southeast Asia and beyond.
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Expanding your Online Shop Overseas for New eCommerce Merchants (part 2)

Expanding your online store internationally can seem challenging. Here’s a collection of resources for SEO, paid marketing and social media to help you out!
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eCommerce Logistics during Holidays: Timely Delivery Tips

When the holidays start rolling in, people get their wallets ready while eCommerce merchants get themselves ready for the busiest period of the year. From October to December, and even up to February of the following year, countries across Southeast Asia celebrate major holidays and enjoy huge online sales. And while these occasions can boost your online store’s profits, they can also spell major headaches and potential pitfalls for those who haven’t prepared well.
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What Does Last Mile Delivery Mean?

Last Mile Delivery is a vital part of the eCommerce delivery process, but what does it really mean? Read on to find out the best practices for last mile!
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De Minimis Rates in Southeast Asia

What are the de minimis rates for Southeast Asia's major countries and why they might change? Find out in our article! Updated for 2019
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What is De Minimis Value?

De minimis is the price threshold below which fewer or no taxes are charged on shipments. But how else can de minimis rates affect delivery?
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International eCommerce Delivery 101: Couriers vs Postal Services

When setting up your eCommerce business, choosing your logistics service provider (LSP) to fulfil international deliveries can be a daunting task. With so many private couriers starting up in Southeast Asia and national service providers entering the eCommerce market, digital merchants are spoiled for choice.Choosing the right LSP can also give you an edge over your competitors by delighting your customers with efficient delivery speeds while keeping your shipping costs low. But what makes courier service providers different from postal service providers?
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3 Things eCommerce Merchants Should Consider in a SEA Delivery Service

Getting the right shipping partner to help with your eCommerce deliveries can be tricky. Getting it wrong means disappointing your consumers and damaging your store's reputation. Look out for these 3 before you commit to your chosen logistics partner.
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What is First Mile Delivery in B2C Logistics?

Like last mile delivery, the first mile in B2C logistics is crucial for eCommerce merchants to get right. Learn about the best practices in first mile delivery in Janio's article.
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Cross Border Delivery in Southeast Asia: 6 Best Practices

International shipping can be tricky, with the potential for deliveries to be stuck in customs, delivered to the wrong address or even causing additional charges. Read on to find out 6 best practices that can help you avoid these issues and more.
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Data Integrity in eCommerce: The Importance of Labelling and Data Accuracy in Cross-Border Shipping

When running an eCommerce business, data integrity is central to the smooth operations of the eCommerce ecosystem. From handling multiple merchant portals, to warehouse storage and the fulfilment process, to even payment gateways, having data that is accurate and consistent will help ensure that every element of the eCommerce supply chain is accounted for.
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Indonesia De Minimis 2020: What The Changes Mean For E-Commerce Importers

On the 23rd of December 2019, the Indonesian Directorate General of customs and excise released a press release2 stating that the de minimis exemption on shipments imported into Indonesia will be revised downwards from USD75 per shipment to USD3 per shipment for all imported goods shipped on a B2C basis. The applicable duties and taxes will also be adjusted, with some variations across product categories, effective from 30th of January 2020.
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Incoterms For New eCommerce Merchants: DDU/DAP & DDP

Before you make your first sale to someone outside of your country, you’ll need to learn the ropes of international shipping in order to satisfy your international customer base. As you discuss your shipping arrangements with your logistics partner, you might come across acronyms like DDU and DDP when you’re in talks about customs clearance.
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De Minimis Rate in Malaysia

Malaysia's de minimis rate is MYR500, but what does this mean for eCommerce merchants shipping into Malaysia? Learn what the term de minimis means and the country's duties & taxes here.
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De Minimis Rate in Thailand

Thailand's de minimis rate is THB 1500, but how does this affect eCommerce imports? Learn about VAT and import duties if you're selling online into Thailand.
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eCommerce Shipping Delays: How to Plan For and Deal With Them

Delays in eCommerce Logistics? How should we plan for and deal with them?
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Tackling Indonesian Customs Clearance for eCommerce Merchants

Clearing Indonesian Customs is not as complicated as it seems now that the laws have helped standardise the procedures for B2C shipments. Find out the best practices to clear Indonesian customs!
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De Minimis Rate in The Philippines

The Philippines de minimis rate for imports is PHP 10,000, or USD 197 as of the time of this writing.
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Labelling for International Deliveries: What You Need To Know

Proper labelling practices reduce errors and delays, and ultimately save retail businesses lots of inefficiency and money. Let’s find out how.
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Packaging 101: How To Package Products For Delivery

Products getting damaged during delivery is something nobody should face. But how can package senders make sure this doesn’t happen? Read on to find out more about packaging do’s and don’ts.
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Shipping From China To Singapore

How do parcels enter Singapore from China via air or sea? What kind of customs documents do you need to clear ID customs? Find out here!
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Air Freight from China to Singapore

How do parcels enter Singapore from China via air freight? What kind of customs documents do you need to clear SG customs? Find out here!
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Indonesia eCommerce: 2020's Covid-19 Economic Overview and Opportunities

Discover how COVID-19 has changed consumer behaviour and purchases in Indonesia - from eCommerce statistics to what they're buying online
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Malaysia eCommerce: 2020's Covid-19 Economic Overview and Opportunities

Discover how COVID-19 has changed consumer behaviour and purchases in Malaysia - from eCommerce statistics to what they're buying online
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Singapore eCommerce: 2020's Covid-19 Economic Overview and Opportunities

Discover how COVID-19 has changed consumer behaviour and purchases in Indonesia - from eCommerce statistics to what they're buying online
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Indonesia Customs Update: Identification Requirements For B2C Indonesia Imports

On 1st August, Indonesia's Customs will make it mandatory for imports to have the consignee's NPWP number on each consignment note.
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Australia's AUD 1000 De Minimis Rate and Import Prohibitions and Restrictions

If you are aiming to satisfy some of Australia’s increasing online shopping demand and minimise customs issues, 2 key things to take note of are its de minimis rate and which items you can and cannot ship into the country.
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International Shipping from Malaysia to Australia

How do parcels enter Australia from Malaysia via air freight, and why is Sydney Airport a primary gateway into Australia? Find out here!
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International Shipping from Indonesia to Australia

How do parcels enter Australia from Indonesia via air freight, and why is Sydney Airport a primary gateway into Australia? Find out here!
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Indonesia Customs Update: VAT Increases in accordance with Undang-Undang Republik Indonesia Nomor 7/2021

In accordance with Undang-Undang Republik Indonesia Nomor 7/ 2021,1 The Directorate General of General of Taxes from the Ministry of Finance has announced that VAT taxes will be adjusted upwards in two phases as shown below (translated from Bahasa Indonesia).
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International eCommerce Delivery In Malaysia 101: Couriers vs Postal Service

Choosing your preferred logistics service provider (LSP) to fulfil your eCommerce deliveries can be a daunting task. The eCommerce delivery business in Malaysia has flourished significantly recently albeit with stiffer competition. Choosing the right LSP can also give you an edge over your competitors by delighting your customers with utmost reliability, and efficient delivery speeds while keeping your shipping costs low.
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eCommerce Logistics 4PL Control Towers: Controlling Costs and Performance

Logistics control towers are not limited to just an analytics dashboard, but includes professionals who optimise your logistics costs and SLAs
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Speed, Scale & Control: How a Managed eCommerce Logistics Solution Worked Across 5 Markets for an Apparel Distributor

Our client needed a good balance of costs and delivery speed across 5 markets in Asia. Discover how our 4PL service fulfilled their needs
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4PL Overview: Managing 3PLs for Better Performance and Cost Management

4PLs give you rapid access to their 3pls while managing your overall cost of logistics to cater to your supply chain requirement.
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Spreading Joy Through Christmas Parcels for the Migrant Worker Community in Singapore

Last December 2023, the Janio team rallied together to bring smiles to the faces of the migrant workers, bringing gifts consisting of essential supplies to create moments of happiness that echo beyond the festivity.
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Product Update: Janio - Helping to Expand Your Melbourne eCommerce Sales Coverage throughout SEA

When choosing new countries to expand your eCommerce store to, the size of their economies and their prospects for growth are going to play big roles in that choice. In this regard, China isn’t the only one with size on its side, and Southeast Asian economies are increasingly seen as rising stars.
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Janio’s Product Update: A Facelift for Bulk Orders & the Tracker Page

Our product and tech team have been working hard to simplify and improve our systems, and we have a few exciting product updates to announce!
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Tamebay Features Syed Ali Ridha Madihid's Take on eCommerce Opportunities in Southeast Asia at The Delivery Conference 2020

Our co-founder was recently interviewed by Tamebay at The Delivery Conference 2020 UK! Find out what he said about Southteast Asia's eCommerce Opportunity
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COVID-19 Response: Janio’s Business Continuity Plan for Our Operations Employees in Singapore

In light of the global spread of COVID-19, Janio is doing our part to ensure that our employees are healthy and safe while working to keep your deliveries on track despite the market disruptions.
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COVID-19 Response: Janio’s Business Continuity Plan for our Regional Teams

We're staying updated with the latest guidelines by relevant government organisations and are implementing measures to keep our employees healthy and safe
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Our Brand Story

From our vision of providing helping businesses scale their operations quickly and reliably to the meaning behind our brand, here's the story behind Janio
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Lianhe Zaobao and SGSME News Feature January 2020

Our COO, Ali was featured in Lianhe Zaobao and SGSME's Business in ASEAN series. Find out what he said here!
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TechinAsia Indonesia: News Feature Jan 2020

Our CEO, Ng Jun Kai, was recently featured in TechinAsia’s Indonesian-language article “Tantangan bagi Startup Logistik in Indonesia: Pangkas Inefisiensi Industri”
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Janio Updates Related to COVID-19

We have been closely monitoring new regulations set by government and transportation authorities related to COVID-19 and regularly updating how we're adapting to these changes on this post
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3 Key Takeaways from Matrade’s Export to Indonesia Via Cross Border eCommerce Webinar

Organised by Global Shoppers Malaysia and supported by Matrade, find out the latest key insights on Indonesia's eCommerce market
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How Janio Tech Was Set Up and Launched in 3 Months

When I met my other 3 co-founders on February this year, I was convinced that their business plan could work — connect multiple delivery partners along cross-border routes on one single platform, enabling Janio to expand our network quickly with minimal setup time and cost
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Janio is Now Integrated with Shopify

Get your Shopify orders automatically synced with Janio's merchant portal - while being able to track statuses and print labels all in the same place!
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Janio helps Malaysian sellers ship from Malaysia to Taiwan through Sama-Sama Digital collaboration

Janio is proud to be the exclusive shipping partner for Sama-Sama Digital 2020 - helping Malaysian SMEs ship their eCommerce orders from MY to TW
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Janio Partners with PCP Express Enabling Indonesian SMEs to Ship across Southeast Asia

On October 2020, Janio officially partners with PCP Express to bring hassle-free international shipping to Southeast Asia to Indonesia's SMEs
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Public Advisory on Cash On Delivery (Cod) Scams and Incorrect COD Deliveries

What are COD Scams Cash-on-delivery scams lure customers to pay in cash for parcels that: They did not buy; or Do not match their expected purchases With the recent rise of online shopping transactions, these scams are becoming more prevalent.
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Janio Named Country Star Of ALIBABA Cloud X KRasia Global Startup Accelerator’s Malaysia Demo Day

Janio was named the Country Star of Alibaba and KrAsia’s Malaysia Demo Day which took place on September 10th September.
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Shenzhen 8th Global Cross-Border E-Commerce Excellent Products Double Selection Exhibition Hosted By Aiecoms (Eagle Bear Alliance)

Discover the latest trends in eCommerce and logistics and supply chain with insights from this Google panel featuring Janio, DHL and EasyShip
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Singapore President Halimah Yacob Visits Janio's Tampines Warehouse

On Thursday, 24th November, we were honoured to have President Halimah Yacob grace us with her presence at our warehouse in Singapore, Tampines.
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HKTDC Interviews Janio-ASEAN E-commerce: Empowering E-commerce with Integrated Logistics Solutions

Janio’s Co-Founder Nathaniel Yim and Janio’s Group Head of Commercial, Senthil Kumar spoke with Hong Kong Trade Development Council’s (HKTDC) David Sit to discuss the challenges that e-commerce players face and how Janio presents them with tailored and flexible one-stop solutions.
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Janio's Participation in the LogiSYM Asia Pacific Conference 2022!

Janio was invited to speak at LogiSYM’s Asia Pacific 2022 hybrid conference held both in-person at Grand Copthorne Waterfront in Singapore and livestreamed virtually. Organised by LogiSYM and supported by conference partners like ParcelMonitor, Yojee, Starburst and more, the 2-day conference revolved around the overall theme of ‘Transforming Logistics, Intralogistics & the Supply Chain as we Emerge into the New Normal”.
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Janio x SHOPLINE Joint Webinar: How Businesses Can Leverage On Omnichannel Shipping to Scale

Thursday, 18th August, 2022 – Janio’s Group Head of Commercial, Senthil Kumar, was invited as a panelist for the 1st Edition of SHOPLINE Conversation, centered around the topic of “How Businesses Can Leverage On Omnichannel Shipping to Scale” and co-hosted by both Janio and SHOPLINE.
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Janio Partners with Flexofast - Integrating First and Last Mile with Flexible Warehousing Solutions

Flexofast and Janio Asia are officially partnering to provide our combined fulfillment expertise to businesses and brands in Indonesia.Starting this September 2022, brands and businesses with Indonesia-based deliveries will have access to Flexofast’s flexible Indonesia warehousing solutions with temperature-controlled storage combined with Janio’s comprehensive Indonesia trading house and first and last mile solutions.
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Janio Participates in the Amazon Seller's Summit 2022!

Janio participated in the Amazon Southeast Asia Seller’s Summit held at the Marina Bay Sands Convention Center in Singapore. The aim of the hybrid conference, which was held both physically and virtually, was to provide aspiring, current and experienced sellers the avenue to learn, network and gain insights about the next step in their global and domestic e-commerce journey.
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