Janio
Customs clearance

Import customs clearance and delivery

Send your documents before your cargo arrives. We pre-clear it, pay the duty and tax on your behalf, and deliver to your business. No local company? We arrange an Importer of Record.

Pick your country

Air · Sea · Manila · Clark · Cebu · Davao

Philippines Import Customs Clearance and Delivery

  • Air freight and sea freight, full and shared containers
  • Duty and VAT paid on your behalf, on one invoice
  • Port trucking, container return and shared-container collection handled

Air · KUL · BKI · KCH

Malaysia Import Customs Clearance and Delivery

  • Air cargo into KLIA, Kota Kinabalu and Kuching
  • Duty and sales tax paid on your behalf, on one invoice
  • Importer of Record through our customs broker

Air · Sea · Changi · PSA

Singapore Import Customs Clearance and Delivery

  • Import permits filed through TradeNet by our declaring agent
  • 9% GST paid on your behalf, on one invoice
  • Free trade zone storage in Singapore

How it works

  1. Send your documents early

    At least 12 hours before arrival. For air, when you book the flight.

  2. We check HS codes and tax

    So duty and tax are right the first time.

  3. We pre-clear and pay

    Duty and tax paid on your behalf, on one invoice.

  4. We deliver to your business

    In 24 to 48 hours after release.

Frequently asked questions

Do you clear cargo that has already arrived?

No. We pre-clear only, so documents must reach us at least 12 hours before your cargo arrives.

Do you clear courier parcels?

No. We clear air and sea freight of general cargo for businesses.

I don't have a local company. Can I still import?

Yes. We arrange an Importer of Record in each country: Janio in Singapore, and a partner broker in the Philippines and Malaysia.

Do you take personal shipments?

No. Business imports only.

Moving cargo between Singapore and Malaysia by truck? See SMB Freight.