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Spreading Joy Through Christmas Parcels for the Migrant Worker Community in Singapore

Last December 2023, the Janio team rallied together to bring smiles to the faces of the migrant workers, bringing gifts consisting of essential supplies to create moments of happiness that echo beyond the festivity.

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Proof of Delivery (POD) - The Essential Guide for E-Commerce Logistics

Delve into what POD entails; its importance in the e-commerce landscape, its distinctions from Bill of Lading, and its legal standing.

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From Supply Chain to Social Change: Overview of Singapore's Migrant Workforce

Singapore, celebrated for its economic success and rich cultural diversity, has also been a welcoming home to a substantial migrant worker community. Were you aware that Singapore is home to 1.4 million migrant workers?1

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Is Being Delulu the only Solulu?

"Delulu is the Solulu" is a TikTok trend that emerged from the intersection of various social and cultural dynamics. The phrase itself is a play on words, using the term "delulu" as a form of "delusion."

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Running a Smooth Promotional Sales Day with Streamlined Post-purchase Logistics operations

Dive into strategies and tips to drive your online business to new heights through streamlined order processing, fulfillment strategy and more!

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Supercharge E-commerce Conversion Rates Through Optimal Parcel Delivery Performance

Enhance the post-purchase experience and delight customers with an optimised parcel delivery process, resulting in elevated e-commerce conversion rates.

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Five Important Questions To Ensure Smooth Promotional Seasons Operation

Year-end promotional season is here. Check out these vital questions you need to ask your logistics vendor to ensure smooth operations.

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Employee Spotlight: Michelle Lim, Head of Customer Service, Singapore

In this month’s Employee Spotlight, we have Michelle Lim, Head of Customer Service.

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eCommerce Tips for Reaching Consumers in Thailand

Discover 4 trends regarding Thailand's eCommerce consumers and how we can reach them online.

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CPTPP - What’s in it for SEA's SMEs and eCommerce? (Part 2)

The CPTPP mentions SMEs as a key focus, but how can SMEs benefit from this? Part 2 explores other tariff rules and other SME commitments

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CPTPP - What does it mean for SEA's SMEs and eCommerce?

The CPTPP mentions SMEs as a key focus, but how can SMEs actually benefit from this? Find out about Regional Cumulation and CPTPP's history.

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What Happens in a Fulfilment Centre?

For most people, fulfilment centres and warehouses are often seen as the same thing when it comes from an eCommerce fulfilment perspective. However, they play very different roles from each other.

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5 Tips for Expanding your Australian Fashion eCommerce Store in Southeast Asia

Australian clothing brands tend to do well in Southeast Asia. Find out how to replicate that success for your eCommerce business!

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Product Update: Janio - Helping to Expand Your Melbourne eCommerce Sales Coverage throughout SEA

When choosing new countries to expand your eCommerce store to, the size of their economies and their prospects for growth are going to play big roles in that choice. In this regard, China isn’t the only one with size on its side, and Southeast Asian economies are increasingly seen as rising stars.

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Popular Australian Product Categories In Southeast Asia

What makes brands from Australia popular with Southeast Asian online shoppers and what type of products could you sell to these shoppers? Find out here!

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Malaysia's Modest Fashion eCommerce: Hijabs as Symbols of Status and 2 More Market Trends

With Malaysia’s eCommerce industry taking off since the introduction of eCommerce platforms in the country a decade ago, many merchants can take their business into this tiger cub economy and expand their offerings into this country. Malaysia’s eCommerce industry is forecasted to generate US$ 4.3 billion in revenue in 2020, and is expected to grow to US$ 5.9 billion in 2024.1 Furthermore, as of 2019, there are more than 25 million active users in the country, which accounts for 80% of the population, and 75% of them have made purchases online.2

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International Shipping to Thailand: Guide for eCommerce Merchants

Thailand is home to 69.1 million people and with a total eCommerce market value at US$2.9 billion1 in 2018. This value is expected to grow to US$6 billion in 20222. As an eCommerce merchant, expanding your sales overseas to Thailand is a great opportunity for growth.

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3 Last Mile Tips for Smoother International Deliveries to Thailand

It is said that order fulfilment is the last and most crucial step towards ensuring customer satisfaction. The crux of this is deciding on a timely, cost-effective and transparent method of distribution. By getting this step right, you’ll be on your way to building a loyal group of customers in Thailand.

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International Shipping to the Philippines: An eCommerce Guide

The Philippines eCommerce market is definitely worth entering. At 2019, the market value of eCommerce is at USD 952 million. This number is expected to grow to USD 1.4 billion by 2024.1But before we dive into how to ship internationally to the Philippines, it helps to have a bit of background on the country.

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International Shipping to Vietnam: an eCommerce Guide

Find out how to deliver your international shipments to Vietnam. Contains info on cross-border shipping steps, tips on how to clear Vietnam customs, and payment preferences

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What's Driving eCommerce in the Philippines?

The Philippines' online shopping market shows tremendous potential. Driven by a young, tech-savvy population, find out the trends driving PH's ecommerce

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How Thailand 4.0 Will Affect E-commerce

In October 2018, Thailand formally launched1 its Thailand 4.0 initiative. With an eye on technological innovation, regional competitiveness, and financial empowerment for all Thais, the policy stretches far and wide across different industries. It also sets some tough standards and goals for education, industry, and trade.

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The Philippines' Top eCommerce Product Categories

The Philippines is a rising eCommerce star. Find out the top 3 eCommerce categories and their trends here!

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Who Are the Philippines' Online Shoppers?

Despite recent road bumps in 2020, eCommerce in the Philippines is still going strong. Our updated article on the Philippines’ eCommerce drivers covered that this country’s eCommerce market for consumer goods value grew from US$ 3 billion in 2019 to US$ 4 billion in 2020, poised to grow to US$ 15 billion in 2025.

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Regional Fulfillment Centre in Southeast Asia - Why Choose Singapore?

Singapore's world-class infrastructure and centralised location make it a great place to set up your Southeast Asian Regional Fulfilment Center. Find out more in this article

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What's Happening in Thailand's eCommerce Market?

If you’re an eCommerce merchant looking to sell to Thai online shoppers, there are plenty of reasons to be optimistic about the market.“Thai eCommerce grew the most in ASEAN with changes in consumer behaviour in 2018,” reported the Electronic Transactions Development Agency (ETDA) of Thailand in February 2019.1 The value of Thai eCommerce grew from around 2.7 trillion baht in 20172 to almost 3.2 trillion baht in 2018, and is expected to surge by another 20 percent this year.

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Who are Thailand's eCommerce Consumers?

Do you know who’s buying your products—and why? What convinces consumers to buy from your online shop?For online sellers, it’s important to answer these questions, especially when launching your shop in a new market. But even if you’ve been selling goods in that country for a few years now, you need to stay updated on shifting trends, and reassess whether or not you’re meeting your target market’s needs.

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Thailand's Top 3 eCommerce Product Categories

The government’s digital push, Internet-savvy consumers, social media—these factors are fuelling the growth of eCommerce in Thailand. But what exactly are Thais buying⁠⁠, and why? Among Thai online shoppers, three product categories have captured the largest share of demand: mobile electronics, fashion, and beauty.

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Janio’s Product Update: A Facelift for Bulk Orders & the Tracker Page

Our product and tech team have been working hard to simplify and improve our systems, and we have a few exciting product updates to announce!

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Overview of Indonesia’s Online Consumer Behaviour in Q4

When looking at online markets to expand your business within Southeast Asia, Indonesia should be at the top of your list. With an expected four-fold growth rate from US12.2 billion in 2018 to US$65 billion in 20222, there is much to look forward to in the Indonesian eCommerce market.

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What Indonesians Buy Online to Celebrate Ramadan

The Ramadan period sees sales increase by around 80% compared to previous months. Find out what Indonesian's love buying most in this article.

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What Types of Australian Health and Beauty Products are Popular in Southeast Asia?

Australian health and beauty brands are making great inroads into the Asia-Pacific (APAC) region. Find out how your Aussie brands could get in on the action

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Ramadan & Raya 2020: eCommerce Logistics and Last Mile Challenges in Malaysia

While eCommerce merchants can benefit from increased orders during Ramadan & Raya in Malaysia, it helps to be prepared operationally to address logistics challenges during this peak period.

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Ramadan & Raya 2020: eCommerce Logistics and Last Mile Challenges in Indonesia

From Mudik traffic jams to heavy vehicle restrictions, find out the eCommerce logistics challenges that arise during Ramadan and how to overcome them!

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Singapore's Raya and Ramadan Online Shopping Insights 2020

The Ramadan/Raya period will see behavioural changes among Singaporean Muslims. Learn why modest fashion and home & living do well in this Holy month!

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Beauty & Personal Care eCommerce Insights - Southeast Asia

As the largest and one of the fastest-growing markets globally for the beauty and personal care industry, the Asia Pacific region will be a driving force in establishing trends for the foreseeable future. According to a Euromonitor report called Trends in Asian Beauty and Personal Care2, the region currently holds 32% of the global beauty and personal care marketplace.

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Health Supplement Trends in Southeast Asia

Find out what are the consumer trends driving the health supplement industry's growth in Southeast Asia and how SEA's growing eCommerce scene plays a role!

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What the Preventive Healthcare Trend in Singapore’s Health & Beauty Market Means for eCommerce

From buying purifying attachments to their shower heads, to looking for natural alternatives for health and beauty products find out what's driving Singaporean's purchasing habits for health and beauty online

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What the Rise of Health-Conscious Consumers Means for Health Supplements in Malaysia

Looking to reduce obesity and diabetes risks, find out trends like this and more that are driving MY's online purchases of health and beauty products!

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5 Malaysian Women's Fashion eCommerce Market Trends You Should Know

Being one of Southeast Asia’s Tiger Cub economies, Malaysia has always been an attractive destination for businesses selling womenswear. According to Euromonitor, womenswear retail value stood at USD 2.6 billion in 2018, and was predicted to hit USD 3.4 billion in 2023.

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Singapore's Women's Fashion eCommerce Insights - 4 Ways Consumers Shop Online

In this article, we’ll be exploring four ways Singaporean women shop for women's fashion online, and how you can leverage on their shopping habits to gain a foothold in one of Southeast Asia’s biggest eCommerce markets.For merchants who are looking to enter the Southeast Asian eCommerce market for the first time, Singapore’s open economy and digitally-inclined population1 could make it one of the easier countries, to begin with.

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Tamebay Features Syed Ali Ridha Madihid's Take on eCommerce Opportunities in Southeast Asia at The Delivery Conference 2020

Our co-founder was recently interviewed by Tamebay at The Delivery Conference 2020 UK! Find out what he said about Southteast Asia's eCommerce Opportunity

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Singapore's Skincare eCommerce Market Trends: One Spray Fits All & 3 More Insights

Singapore’s eCommerce industry is thriving, with its consumers forecasted to spend an average of US$ 675.71 per user in 2020.1 This is the largest average revenue generated per user in Southeast Asia, making it a lucrative market for new products to enter. The city-state’s consumers are constantly on the lookout for novel products and solutions that can cater to their busy, urban lifestyle

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Understanding Indonesian Modest Wear eCommerce Trends: Who, What, and Where

Home to the largest population of Muslims in the world, Indonesia is a hotbed for the upcoming modest wear trend in the world of fashion. To uncover the most important bits of the Indonesian eCommerce modest wear market, we’ll be looking at the Indonesian consumer demographics and sharing some tips on how you can gain traction among them.

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Malaysian Skincare eCommerce Trends: Combating Digital Stress, Going Organic and Anti-Aging

From battling skin damage from tech to the prominence of Korean anti-ageing products, find out the trends driving Malaysia's skincare eCommerce market!

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Health Supplement eCommerce Trends in Malaysia: Cultural Background Impact Herbal Purchases, Sugar-free and More

Malaysians want to avoid obesity and diabetes, so demand for sugar free and herbal health supplements is rising. Find out how convenience also plays a role!

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3 Malaysian Cosmetics eCommerce Trends: Convenience, Multi-function, Halal

Urbanisation can bring perks like high internet penetration, but also stressful lifestyles and pollution. Discover how these drive cosmetics eCommerce in MY

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Protein Powder and Sports Nutrition eCommerce Market Trends Malaysia: Fuss-Free Gains and Good Health

Stopping lifestyle diseases is one thing, looking ripped is another. Find out what Malaysian sports nutrition purchasers look out for in brands and stores!

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3 Women’s Personal Care eCommerce Market Trends in Malaysia: Razors, Bath & Shower, and Feminine Hygiene

MY women are more image conscious, and personal care products are increasingly segmented to cater to different needs. Read now for more eCommerce insights!

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Malaysia Men’s Grooming eCommerce Market Trends: Calling it Self-confidence

Taking care of one’s skin isn’t the concern of only one gender, with men around the world increasingly using personal care products beyond just shaving cream and hair gel. Announcing in 2018 that it was launching its men’s personal care brand, Boy De Chanel, Chanel prefers to call men’s usage of personal care products self-confidence1. According to them, “Men should be free to use make-up products to correct their appearance, without calling into question their masculinity.”

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Malaysia’s Fragrances eCommerce Market Trends: Smelling Fine on a Dime, Unisex Fragrances and Portability

Malaysians' price sensitivity means mass market fragrances take the lead. Find out how unisex & travel-sized products are doing in MY's eCommerce market too!

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Cross-border Shipping or Local Distribution? Logistics for Health and Beauty Products into Malaysia

Malaysia - being Southeast Asia’s third-biggest market - still offers decent eCommerce opportunities for health and beauty products. Our earlier articles covered why our target audience is buying various health and beauty products along with some Malaysian eCommerce market insights, but their online shopping experience is incomplete without the delivery.

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Singapore's Health Supplement eCommerce Trends: Vitamin Demand Spikes, Herbal Capsules, and Global Brands

While the health supplements market had a spike from COVID-19, other trends like using herbal pills & brand switching is affecting the industry too. Find out how you can enter the market!

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Singapore Men’s Grooming eCommerce Market Trends: Leaving a Good Impression

Men are increasingly turning to male beauty products to build self-confidence. Find out here what's driving online men's grooming sales in Singapore!

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3 Singapore Women’s Personal Care eCommerce Trends: Conscious and Conscientious

Busy Singaporean women are conscious about their hygiene and their environmental impact. But does this affect the personal care products they'll buy?

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Indonesia's Raya and Ramadan Online Shopping Insights 2020

Fashion, Cosmetics, Consumer Electronics and Toys and Games - discover the insights behind why Indonesians buying these categories Ramadan!

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COVID-19 Response: Janio’s Business Continuity Plan for Our Operations Employees in Singapore

In light of the global spread of COVID-19, Janio is doing our part to ensure that our employees are healthy and safe while working to keep your deliveries on track despite the market disruptions.

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COVID-19 Response: Janio’s Business Continuity Plan for our Regional Teams

We're staying updated with the latest guidelines by relevant government organisations and are implementing measures to keep our employees healthy and safe

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Brexit: What it Could Mean for Southeast Asia

A 2018 take on how a hard Brexit could potentially impact Southeast Asian eCommerce for better or worse

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Berita Harian Features Janio's Best Newcomer Award Win at Singapore Rice Bowl Startup Awards 2019

Berita Harian highlights Janio winning the Best Newcomer award at the Singapore Rice Bowl Startup Awards 2019

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How Delivered-duties paid (DDP) Can Help You With Import Duties and Taxes in Southeast Asia

With different import duty and tax rates for every country and every type of item, customs payments may appear daunting. Read on to find out how customs clearance can be made smoother with delivered-duties paid (DDP) so that you can expand into the Southeast Asian market with a peace of mind!

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Our Brand Story

From our vision of providing helping businesses scale their operations quickly and reliably to the meaning behind our brand, here's the story behind Janio

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Lianhe Zaobao and SGSME News Feature January 2020

Our COO, Ali was featured in Lianhe Zaobao and SGSME's Business in ASEAN series. Find out what he said here!

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TechinAsia Indonesia: News Feature Jan 2020

Our CEO, Ng Jun Kai, was recently featured in TechinAsia’s Indonesian-language article “Tantangan bagi Startup Logistik in Indonesia: Pangkas Inefisiensi Industri”

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Janio Updates Related to COVID-19

We have been closely monitoring new regulations set by government and transportation authorities related to COVID-19 and regularly updating how we're adapting to these changes on this post

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Ramadan & Raya 2020: eCommerce Logistics and Last Mile Challenges in Singapore

From potential backlog due to Ramadan volume to holiday closures, find out Ramadan's eCommerce logistics challenges in Singapore and how to overcome them!

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Shipping from Indonesia to The Philippines: An eCommerce Guide

Learn how to ship B2B & B2C shipments from Indonesia to the Philippines in this comprehensive guide! Get all the steps in the shipping process from the first mile, to customs clearance, and finally the last mile.

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Shipping from Indonesia to Thailand: An eCommerce Guide

Get an overview on how international shipping from Indonesia to Thailand works. Includes steps B2B and B2C shipping from the first to the last mile.

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Shipping with Sea Freight from Singapore to Malaysia

Can sea freight compete in speed and price with air freight? In some cases for Singapore to Malaysia sea freight, yes! Find out why here.

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Shipping With Sea Freight from Singapore to the Philippines

Can sea freight compete in speed and price with air freight? In some cases for sea freight from Singapore to the Philippines, yes! Find out why here

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Shipping With Sea Freight from Indonesia to Singapore

Can sea freight compete in speed and price with air freight? In some cases for sea freight from Indonesia to Singapore, yes! Find out why here

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Shipping with Sea Freight from Indonesia to Malaysia

Can sea freight compete in speed and price with air freight? In some cases for sea freight from Indonesia to Singapore, yes! Find out why here

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Shipping with Sea Freight from Malaysia to Indonesia

Can sea freight compete in speed and price with air freight? In some cases for sea freight from Malaysia to Indonesia, yes! Find out why here

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Shipping with Sea Freight from China to Indonesia

Can sea freight compete in speed and price with air freight? In some cases for sea freight from China to Indonesia, yes! Find out why here

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Shipping with Air Freight from Singapore to Indonesia

Indonesia's strong economy can't be ignored by shippers in Singapore, but when does it make sense to use air freight over sea freight? Find out here!

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Shipping with Air Freight from Singapore to The Philippines

The Philippines' economic potential has been noticed by Singapore businesses, but when should you use air freight over sea freight? Find out here!

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Shipping with Air Freight from Indonesia to Singapore

Air freight is the fastest way to ship from Indonesia to Singapore, but did you know there are times it can be cheaper than sea freight? Find out here!

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Shipping with Air Freight from Indonesia to Malaysia

Malaysia's a great market for Indonesian modest fashion and halal cosmetics, but merchants should still ask: When is air freight needed and how does it work?

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Shipping with Air Freight from Malaysia to Singapore

While Malaysia and Singapore are close by, air freight can still be a great option. But when should air freight be used and how does it work?

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Shipping with Air Freight from Malaysia to Indonesia

When are the times when air freight should be used over sea freight? Find that out along with a step-by-step guide on how B2B air freight from Malaysia to Indonesia works here!

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Air Freight Shipping from Hong Kong to Indonesia

With Indonesia's market potential and price-sensitivity well-noted, exporters from China aiming for Indo still need to know - when's air freight best used?

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Shipping from Hong Kong to Singapore: Freight and eCommerce Shipping

Find out the process of shipping via air freight and sea freight from Hong Kong to Singapore including customs documentation here!

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Shipping from Hong Kong to Malaysia

How do parcels enter Malaysia from Hong Kong via air or sea? What kind of customs documents do you need to clear MY customs? Find out here!

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Shipping from Hong Kong to Indonesia

How do parcels enter Indonesia from Hong Kong via air or sea? What kind of customs documents do you need to clear ID customs? Find out here!

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Janio Domestic Next Day Delivery in Indonesia Guide

eCommerce has been on the rise in Indonesia. Proof of this can be seen from Indonesia’s host of rapidly-growing eCommerce platforms such as Tokopedia, Bukalapak, and Shopee which contribute to the country’s massive eCommerce market size of US$11 billion.

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Air Freight International Shipping from Hong Kong to Malaysia

Whether you've got a HK-based online business or need to ship in bulk to Malaysia, Janio's got you covered. Find out air freight from HK to MY works here

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Cross-border Trucking from Malaysia to Singapore

Find out how this transport mode which is faster than sea freight and cheaper than air freight works for deliveries from Malaysia to Singapore!

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Cross-border Trucking from Singapore to Malaysia

Looking for a shipping method from Singapore to Malaysia which is cheaper than air freight and faster than sea freight? Find out how cross-border trucking from SG to MY works here!

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When Should You Use Cross-border Trucking?

Comparatively easier to use and providing comparable delivery speed at an affordable rate, find out why you should be using cross-border trucking here!

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Air Freight vs Sea Freight: Pros and Cons in Southeast Asia

Which mode works best when budgets are tight? How about when timing is everything? Find out how air freight and sea freight stack up within Southeast Asia

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Singapore eCommerce Consumer Trends for Australian Consumer Brands

How has 2020's events changed Singaporean online shopping trends? Find out the newest trends for SG fashion, mom & baby and health and beauty!

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International Shipping from Australia to Singapore: an eCommerce Guide

From first mile, line haul, customs clearance and last mile - find out how parcels are delivered from Australia to Singapore here!

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International Shipping from Australia to Indonesia: an eCommerce Guide

Details on the end-to-end B2C parcel shipping process from Sydney to Jabodetabek in Indonesia - customs included!

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3 Key Takeaways from Matrade’s Export to Indonesia Via Cross Border eCommerce Webinar

Organised by Global Shoppers Malaysia and supported by Matrade, find out the latest key insights on Indonesia's eCommerce market

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In Case You Missed It - Go-eCommerce Expo: 3 Key Takeaways about Southeast Asia’s eCommerce Opportunities

Janio's COO Syed Ridha Ali Madihid shares where in Southeast Asia you can expand to along with their opportunities and eCommerce solutions

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Indonesian Skincare eCommerce Market Trends: Paying for The “Glow”

Skincare, a product deemed as a luxury a few years back for many Indonesians, has now become a lifestyle for a lot of Indonesians. In fact, research shows that Indonesian women do purchase beauty products in times of economic slowdown.1Being the largest economy in Southeast Asia, Indonesia has enjoyed healthy and steady economic growth over the years. Indonesia is now home to an increasingly more sophisticated group of consumers who are concerned about their looks and well-being.

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Shipping with Sea Freight from Singapore to Indonesia

Can sea freight compete in speed and price with air freight? In some cases for Singapore to Indonesia sea freight, yes! Find out why here.

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Key eCommerce Trends in USA and What They Mean for Southeast Asia

How did COVID-19 affect American eCommerce? What do American cross-border shoppers value? Find out all this and more here!

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USA's USD 800 De Minimis Rate and What it Means for Southeast Asian Merchants

When did the USA's de minimis increase and what does that mean for eCommerce - particularly for SEA merchants? Find out here!

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Snapshot of Australia’s eCommerce (Updated 2022)

With the challenges that 2020 brings, how have Australians' online shopping habits changed, and what does it mean for SEA-based merchants? Find out here!

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